Muhammad Ali

System Integration & Enterprise Solutions Architect | Senior Pre-Sales Engineer | Network, Security & Cloud Expert

Senior Pre-Sales Engineer with over 6 years of experience in IT infrastructure, cybersecurity, cloud, and enterprise system integration. Proven technical advisor for enterprise customers, excelling in designing scalable solutions and leading technical presentations.

[email protected] +923227991069 Karāchi, Pakistan
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Certifications
Work Experience
Information Technology Intern
Webflicky
Feb 2019 — Aug 2019Sindh, Pakistan
  • Assisted senior staff in troubleshooting and system operations, ensuring smooth functioning.
  • Performed hardware/software troubleshooting, reducing downtime by 15%.
Junior Systems & IT Support Engineer
Webflicky
Aug 2019 — Nov 2021Sindh, Pakistan
  • Delivered frontline IT support, contributing to a team efficiency increase of 20%.
  • Assisted in infrastructure tasks, developing skills in system administration.
Junior Infrastructure & Operations Support
Downtown Creative Pvt Ltd
Dec 2021 — Mar 2023D.H.A. Phase 8, Pakistan
  • Provided operational support for enterprise IT systems, ensuring 99% uptime.
  • Troubleshot technical issues, improving resolution times by 30%.
  • Coordinated vendor maintenance activities, enhancing system performance.
Network Engineer
Fit Solutions
Mar 2023 — Feb 2024Karachi Division
  • Conducted assessments of IT infrastructures to evaluate security and resilience.
  • Performed network audits leading to a 25% increase in security posture.
  • Designed secure technology solutions using best practices in risk management.
Enterprise Security & Infrastructure Engineer
Fit Solutions
Feb 2024 — May 2025Karachi Division
  • Supported IT operations, leading a team to ensure smooth daily functions.
  • Planned and implemented security improvements that reduced vulnerabilities by 40%.
  • Coordinated technology procurement, improving response times by 20%.
  • Engaged in project execution, aligning IT initiatives with business objectives.
Assistant Manager Network & Security
Lemon Communications
Jun 2025 — PresentCurrentKarāchi
  • Supervise IT operations and manage a team of IT professionals for optimal support.
  • Implemented infrastructure improvements, enhancing system reliability by 30%.
  • Coordinated vendor engagements, resulting in cost savings of 15% annually.
  • Managed user access and compliance, ensuring a 100% adherence rate to security policies.
  • Supported strategic planning initiatives, contributing to a growth trajectory achieving annual targets.
Skills
Pre-Sales EngineeringSolutions ArchitectureCloud Infrastructure (Azure, AWS)Cybersecurity & Risk ManagementTechnical Sales LeadershipProof of Concept (PoC) DevelopmentTechnical DocumentationTeam Leadership
Education
Bachelor of Science, Information Technology
Virtual University of Pakistan "continued"
Sep 2025 — Sep 2029
Associate's Degree, Cyber Security
Sindh Madressatul Islam University
Sep 2022 — Sep 2025B
Associate's Degree, Software Engineering
Aptech Pakistan
Jan 2020 — Dec 2022A
Certificates
Sales Specialist: Kaspersky Security
Kaspersky
Apr 2026
Certified Professional Kaspersky
Kaspersky
Apr 2026
Fortinet Certified Fundamentals in Cybersecurity
Fortinet
Mar 2026
Fortinet Certified Associate in Cybersecurity
Fortinet
Apr 2026
Operational Threat Intelligence
Trellix
Jul 2025
Introduction to Cybersecurity
Cisco
May 2023
Fundamentals of Red Hat Enterprise Linux
Red Hat
Sep 2023
Languages
English
Fluent
Urdu
Native
References available upon request.
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