Ziad Tamer Ismail Mohamed

Customer Service Representative

An ambitious professional seeking to provide outstanding customer service, achieve company goals, and develop my skills in a professional work environment.

[email protected] +20 1009645159 Medinat Nasr, Cairo, Egypt
0
Languages
0
Skills
Work Experience
Sales Associate
Previous Sales Job
  • Achieved sales targets consistently, increasing revenue by 20% over the year
  • Developed strong relationships with over 100 customers
  • Provided tailored solutions to meet customer needs that positively impacted customer retention rates.
Call Center Agent
Previous Call Center
  • Managed large volumes of incoming calls
  • Provided accurate information and generated leads
  • Resolved customer complaints effectively, improving satisfaction rates by 15%
Skills
Customer ServiceCommunicationProblem SolvingActive ListeningConflict ResolutionTime ManagementAdaptabilityTeamwork
Education
Diploma, Nursing
Benha Technical Health Institute
2023 — 2025
Languages
German
Fluent
Arabic
Native
English
Fluent
References available upon request.
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