{ "$schema": "https://cvjson.com/schema/v1.json", "basics": { "name": "Yousef Ghanem", "label": "Intelligent Automation Engineer | Building AI Agents & RPA Robots with 99% Accuracy", "summary": "Highly skilled Enterprise AI & RPA Engineer and Intelligent Specialist with proven experience delivering mission-critical automation solutions across banking and telecom sectors within regulated environments, and adept in multiple languages including Arabic, English. Possesses strong expertise in UiPath and Blue Prism to design, develop, and implement scalable, intelligent automation solutions.", "location": "Amman, Jordan", "url": "https://www.linkedin.com/in/eng-yousef-ghanem/" }, "work": [ { "company": "Cyborg Automation Hub", "position": "AI Automation & RPA Engineer", "startDate": "2026-04", "current": true, "highlights": [ "Engineered AI Agents engine systems that detected bot failures, orchestrated emails, and prepared employee taxes with 99% accuracy", "Achieved 100% seamless integration between traditional RPA infrastructure and advanced AI Agents, optimizing operational efficiency", "Deployed intelligent AI Agents that added the following business values --- including bot failure detection, email orchestration, and employee tax preparation --- operating at 99% accuracy", "Professionally reduced a company maintenance costs 80% by developing an Auto Healing AI Agent specialized in fixing Website UI changes for UiPath", "Boosted sales team operational efficiency by 95% by eliminating manual data entry. The agent intelligently extracts, structures, and automatically routes daily field expenses to HR for immediate reimbursement processing with 100% accuracy." ] }, { "company": "Cyborg Automation Hub", "position": "RPA & AI Developer", "startDate": "2026-02", "current": true, "highlights": [ "Efficiently merged Artificial Intelligence models (LLMs) with RPA pipelines to build powerful, cognitive automation processes", "Collaborated seamlessly with the AI team to set up and configure foundational AI infrastructures prior to initiating RPA development", "Worked closely with business and technical teams to identify high-value automation opportunities and translate them into actionable development plans", "Streamlined complex operational workflows and delivered highly scalable robotic process automation (RPA) solutions tailored for enterprise needs", "Executed and delivered 8 highly practical, real-world automation projects utilizing the latest UiPath technologies and modern frameworks" ] }, { "company": "Cyborg Automation Hub", "position": "RPA & AI Developer", "startDate": "2026-01", "endDate": "2026-02", "highlights": [ "Designed and deployed intelligent monitoring robots integrated with telecom systems", "Engineered alert-raising automation to detect system anomalies and trigger real-time SME notifications", "Improved operational responsiveness and reduced incident resolution time through proactive automation", "Ensured system reliability within high-availability telecom infrastructure environments" ] }, { "company": "Neogenesis Company", "position": "AI / RPA Developer", "startDate": "2025-06", "highlights": [ "Developed intelligent document processing automation using AI-enhanced validation mechanisms", "Improved output accuracy to 97–99% through structured validation and exception frameworks", "Optimized system performance and resolved runtime inefficiencies in Windows-based environments" ] }, { "company": "Cyborg Automation Hub", "position": "Support Engineer", "startDate": "2025-10", "endDate": "2025-12", "highlights": [ "Maintained enterprise automation continuity across mission-critical environments", "Performed root cause analysis on production incidents and implemented corrective strategies", "Improved system reliability within high-volume execution infrastructures", "Ensured compliance with operational and security standards" ] }, { "company": "Cyborg Automation Hub", "position": "RPA Developer – Riyad Bank Projects", "startDate": "2024-02", "endDate": "2025-12", "highlights": [ "Designed, developed, and deployed enterprise-grade Blue Prism processes within regulated banking environments", "Reduced process execution time through modular object architecture and queue optimization", "Implemented structured exception handling frameworks minimizing production incidents", "Achieved 94% reduction in operational downtime via proactive monitoring and recovery mechanisms", "Ensured 99%+ automation accuracy across sensitive financial workflows", "Aligned automation design with governance standards and compliance requirements", "Mentored junior developers and strengthened enterprise automation best practices" ] } ], "education": [ { "institution": "Applied Science Private University", "degree": "Bachelor of Science", "field": "Software Engineering", "startDate": "2020", "endDate": "2024", "score": "3.8/4.0", "highlights": [] } ], "skills": [ "Enterprise RPA Architecture (UiPath, Blue Prism)", "Intelligent Automation & Agentic Workflows (LLMs: DeepSeek, Ollama, Llama)", "Cross-Functional Process Discovery & Streamlining", "Telecom Monitoring & Alert Automation Systems", "Banking & Government-Grade Automation", "Process Performance Optimization & Time Reduction", "Advanced Exception Handling & Recovery Design", "Production Stability & Incident Prevention", "Governance, Compliance & Risk-Aware Automation", "Stakeholder Management & Collaboration", "Enterprise Building AI Agent Architecture" ], "languages": [ { "language": "Arabic", "fluency": "Native" }, { "language": "English", "fluency": "Fluent" }, { "language": "Turkish", "fluency": "Intermediate" } ], "certificates": [ { "name": "Executive Certificate in Applied Artificial Intelligence (AI & RPA)", "issuer": "Cyborg Academy", "date": "2026-06" }, { "name": "AI Agent Blue Prism WorkHQ Certificate", "issuer": "Blue Prism", "date": "2026" }, { "name": "UiPath Automation Developer Associate", "issuer": "UiPath", "date": "2026-03" }, { "name": "UiPath Academy Automation Developer (Professional Training)", "issuer": "UiPath Academy", "date": "2026" }, { "name": "Blue Prism Certified Professional Developer", "issuer": "Blue Prism", "date": "2025" }, { "name": "Blue Prism Certified Developer", "issuer": "Blue Prism", "date": "2025" }, { "name": "Appian Certified Associate RPA Automation Developer", "issuer": "Appian", "date": "2025" }, { "name": "Google Project Management Professional Certificate", "issuer": "Google", "date": "2025" } ], "availability": { "status": "open", "sponsorship": false }, "ats": { "keywords": [ "AI Automation & RPA Engineer", "Cyborg Automation Hub", "RPA & AI Developer", "AI / RPA Developer", "Neogenesis Company", "Support Engineer", "RPA Developer – Riyad Bank Projects", "Software Engineering", "Enterprise RPA Architecture (UiPath, Blue Prism)", "Cross-Functional Process Discovery & Streamlining", "Telecom Monitoring & Alert Automation Systems", "Banking & Government-Grade Automation", "Process Performance Optimization & Time Reduction", "Advanced Exception Handling & Recovery Design", "Production Stability & Incident Prevention", "Governance, Compliance & Risk-Aware Automation", "Stakeholder Management & Collaboration", "Enterprise Building AI Agent Architecture", "Arabic", "English", "Turkish", "AI Agent Blue Prism WorkHQ Certificate", "UiPath Automation Developer Associate", "UiPath Academy Automation Developer (Professional Training)", "Blue Prism Certified Professional Developer", "Blue Prism Certified Developer", "Appian Certified Associate RPA Automation Developer", "Google Project Management Professional Certificate" ], "yearsOfExperience": 2, "seniority": "junior", "highestEducation": "Bachelor's" }, "verification": { "email": true, "platform": "freecv.org" }, "meta": { "version": "1.2.1", "canonical": "https://livelink.cv/yousef-ghanem/cv.json", "lastModified": "2026-07-01T07:24:16.368Z", "generator": "FreeCV.org" } }