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    "name": "YOUSEF GHANEM",
    "label": "Senior RPA Developer & Automation Architect",
    "email": "Yousefghanim@hotmail.com",
    "summary": "Results-driven RPA Developer & Automation Architect with extensive hands-on experience in designing, developing, deploying, and scaling enterprise-grade automation solutions. Expert in core RPA platforms including UiPath, Blue Prism, Automation Anywhere, and Power Automate. Proven track record in conducting end-to-end process analysis, workflow optimization, and architecture design for complex enterprise applications (ERP, CRM, Banking & Telecom systems). Accomplished in leading end-to-end RPA project lifecycles, establishing robust exception-handling frameworks, and building high-performance, scalable bot architectures (achieving a 94% reduction in operational downtime). Certified professional proficient in aligning technical solutions with business goals.",
    "location": "Amman, Jordan",
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  "work": [
    {
      "company": "SkillSeal",
      "position": "AI & Automation Consultant",
      "startDate": "2026-09",
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      "highlights": [
        "Advise regional clients on digital transformation and automation strategy, designing scalable architecture for end-to-end enterprise software and RPA projects.",
        "Lead the integration of intelligent automation workflows and RPA platforms with enterprise business applications (Power Platform, Power Automate, ERP, CRM) to optimize process execution.",
        "Act as the principal technical advisor, translating complex business requirements into structured solution design documents (SDD), technical execution roadmaps, and optimized To-Be workflows."
      ]
    },
    {
      "company": "Flasha Company",
      "position": "AI & Automation Trainer",
      "startDate": "2026-08",
      "current": true,
      "highlights": [
        "Deliver advanced hands-on technical training for professionals on enterprise automation frameworks, bot development, and architecting hybrid automation solutions combining AI capabilities with UiPath and Blue Prism."
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    {
      "company": "Cyborg Automation Hub (Amman & KSA/UAE)",
      "position": "RPA Developer & Automation Engineer / Solution Architect",
      "startDate": "2024-02",
      "endDate": "2026-08",
      "highlights": [
        "Led the end-to-end design, development, testing, and deployment of 50+ enterprise-grade RPA processes across highly regulated banking (Riyad Bank) and telecom environments, achieving 99%+ data accuracy.",
        "Programmed, debugged, and optimized complex automation workflows, utilizing robust exception-handling routines and reusable modular object architectures.",
        "Monitored and optimized execution speed for high-volume enterprise bots, cutting operational downtime by 94% through proactive bot maintenance and error resolution.",
        "Analyzed complex business processes, identified bottlenecks, mapped workflow optimizations, and architected scalable enterprise automation models (including hybrid AI Agent/RPA integrations for automated CRM logging)."
      ]
    },
    {
      "company": "NeoGenesis Technical Solutions",
      "position": "RPA Delivery Developer (UiPath Focus)",
      "startDate": "2025-06",
      "endDate": "2025-07",
      "highlights": [
        "Developed, tested, and implemented an end-to-end automated UiPath workflow to extract and process complex record data with 97–99% accuracy.",
        "Built modular validation rules, exception-handling frameworks, and runtime stability enhancements for enterprise execution environments."
      ]
    }
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  "education": [
    {
      "institution": "Applied Science Private University",
      "degree": "Bachelor of Science",
      "field": "Software Engineering",
      "startDate": "2020",
      "endDate": "2024",
      "score": "3.8 / 4.0 (Excellence with Honor)"
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      "name": "UiPath Certified Automation Developer Professional"
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      "name": "UiPath Certified Automation Developer Associate"
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    {
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