Yin Yin Phyo
Corporate Trainer
Training Manager with over 10 years of experience in capacity building, staff development, and training facilitation across NGO, microfinance, and insurance sectors. Skilled in designing training programs, motivational coaching, and financial education. Seeking to apply expertise to drive effective training and development initiatives.
No.26, HtaHta 32, Salone ward, Mandalay, Myanmar
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Project
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Languages
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Skills
Work Experience
Volunteer
World Vision
May 2009 — Mar 2014Mandalay
- Assist staff with wellness and health-education workshops.
- Help patients connect with local community resources.
- Help implement community projects and initiatives
- Facilitate peer support groups for emotional sharing.
- Help patients follow daily movement routines safely.
Accountant
Sky Net Entertainment
May 2014 — Sep 2015
- Record daily financial transactions.
- Prepared tax returns and financial statements on time.
- Tracked company budgets and expenses to find cost savings.
- Organize invoices, receipts, and financial documents.
- Resolved billing errors and vendor questions quickly.
Credit officer
Alliance for Micro finance in Myanmar
Oct 2015 — Mar 2016Mandalay
- Assess and evaluate loan applications from.
- Conduct field visits to verify customer information and activities
- Calculated risk levels and debt-to-income ratios.
- Prepare credit reports and loan recommendations.
- Ensured total compliance with local banking laws and rules.
- Maintain strong customer relationships
Field Executive
Alliance for Micro finance in Myanmar
Apr 2016 — Nov 2016Mandalay
- Guide and train field staff. Set daily work schedules and routes. Monitor employee progress and safety.
- Monitored loan usage to ensure proper fund allocation and reduce default rates.
- Review reports and data from the field. Measure success against sales or service targets.
- Share updates from upper management with the field team.
- Report field challenges back to company leaders.
- Check that field work matches company standards. Ensure rules and safety laws are followed.
Trainer
Alliance for Micro finance in Myanmar
Dec 2016 — Oct 2019Mandalay
- Run orientation programs for new field officers and branch staff.
- Teach credit rules, business analysis, and Loan recovery steps.
- Update and print training books, slides, and guides.
- Travel to local branches to give hands-on coaching. Run refresher classes for older staff.
- Find skill gaps by talking with branch managers.
- Track training costs and stay inside the budget.
Training Manager
Alliance for Micro finance in Myanmar
Nov 2019 — Oct 2023Mandalay
- Identify training needs through job analysis and management feedback.
- Manage training processes > planning, budgeting, staffing, and LMS
- Designed curriculum on microfinance policies, credit appraisal, and group lending.
- Coordinate workshops on compliance, risk management, and financial education.
- Track attendance, test results, and overall progress of trainees. Evaluate the success of training programs and report monthly plans to senior management.
Training Supervisor
Chubb Life for Myanmar
Nov 2023 — Dec 2025Mandalay and Yangon
- Create training modules and manuals for various insurance.
- Build licensing and product training schedules.
- Design e-learning materials and quizzes using learning management.
- Lead classroom and virtual training sessions for new hires and current agents.
- Test employee progress through exams, role-playing, and practical simulations.
- Measure agent performance against company standards to find skill gaps.
- Update training records and report program effectiveness to managers.
Projects
Financial Education
The purpose of financial education in microfinance is to help low-income clients build money skills. It teaches them how to budget, save money, and use credit wisely. This training helps clients grow their businesses, lower their financial risks, and improve their overall quality of life.
Skills
Training Program DesignStaff DevelopmentCapacity BuildingFinancial EducationLoan AssessmentProject PlanningMotivational CoachingVideo EditingPower BIMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Education
Bachelor of Arts, English
Yadanarbon University
Human Resource Management
City of Oxford College, UK
- Grade > A
Certifications
LCCI Level I, II
LCCI
LOMA
LOMA
TOT
TOT
Computer Word, Excel, PowerPoint, Power BI
References
Soe Yu Lwin
CFO · Alliance for Microfinance in Myanmar
Management Leader
09 969777302
Ma Nancy
Training Manager · Chubb Life Myanmar
Manager
09 43183801
Languages
English
Advanced
Korean
Basic