Motivated and customer-focused recent graduate with a Bachelor’s degree in International Trade and Investment Management from Arsi University CGPA: 3.62/4.00 and MGPA 3.75 with 68% exit exam. Strong foundation in customer service, communication, problem-solving, teamwork, and data analysis, supported by hands-on internship experience at the West Hararghe Trade Office. Fluent in Afaan Oromo, Amharic, and English. Highly adaptable, detail-oriented, and eager to apply academic knowledge and practical skills to support business operations, enhance customer satisfaction, and contribute to organizational growth in a dynamic professional environment.