William Miguel Berbenzana

William Miguel Berbenzana

IT Support Staff

Information Technology student with hands-on experience in full-stack web development (PHP, MySQL, XAMPP), data structures & algorithms (C), and UI/UX design. Built projects including car sales/rental systems, inventory management apps, and a DVWA-inspired cybersecurity testing tool. Also skilled in content writing, publication editing, leadership, and creative digital communication. Balances technical problem-solving with strong storytelling and teamwork.

0
Projects
0
Languages
0
Skills
Work Experience
Project Assistant
Order of the Phoenix (Online Gaming Community for Gamers)
Sep 2024 — Jul 2025Remote
  • - Coordinated community engagement initiatives to enhance member interaction and participation.
  • - Assisted in developing and implementing project plans for community events and activities.
  • - Managed communication channels, ensuring timely updates and responses to member inquiries.
  • - Supported event logistics by organizing schedules, resources, and participant information.
  • - Facilitated feedback collection from members to improve community offerings and experiences.
  • - Conducted research on gaming trends to inform content creation and community discussions.
  • - Collaborated with team members to streamline processes for project execution and reporting.
  • - Enhanced team communication by scheduling regular meetings, preparing agendas, and taking detailed minutes.
  • - Streamlined project management by organizing and maintaining digital files for easy access and collaboration.
  • - Researched and analyzed data to support project-related decisions.
  • - Transcribed and formatted documents to ensure clarity and readability for community members.
  • - Assisted in managing Discord channels, fostering effective communication among gamers.
  • - Responded promptly to member inquiries, enhancing user engagement and satisfaction.
  • - Maintained organized records of community activities and events for easy access.
  • - Adapted quickly to new tools and platforms, contributing to seamless workflow transitions.
  • - Supported content creation by proofreading and editing materials before publication.
  • - Developed and maintained code for community gaming platforms.
  • - Collaborated with team members to troubleshoot and resolve technical issues.
  • - Assisted in the integration of new features based on user feedback.
  • - Documented coding processes and system updates for future reference.
Assistant Manager
Looking for Sponsor LFS (Esports Gaming Team)
Jun 2022 — Dec 2022Remote
  • - Led esports team operations, enhancing collaboration and communication across departments.
  • - Developed training programs for new team members, improving onboarding efficiency and retention.
  • - Coordinated event logistics, ensuring seamless execution of tournaments and promotional activities.
  • - Managed social media campaigns, increasing engagement and brand visibility within the gaming community.
  • - Oversaw budget management for events, optimizing resource allocation to maximize impact and return on investment.
  • - Mentored junior staff on operational best practices, promoting professional growth and team cohesion.
  • - Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • - Developed strong working relationships with staff, fostering a positive work environment.
  • - Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • - Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • - Collaborated with the management team to develop strategic plans for business growth and improvement.
Intern
Negros Electric Power Corporation (NEPC)
Jan 2026 — Apr 2026The Row, Lacson St., Barangay Mandalagan, Bacolod City, Negros Occidental, 6100, Philippines
  • - Assisted in data collection and analysis for energy consumption reports.
  • - Supported daily operations by monitoring equipment performance and efficiency.
  • - Collaborated with team members to troubleshoot electrical systems and resolve issues.
  • - Sorted and organized files, spreadsheets, and reports.
  • - Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • - Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • - Created an Inventory System to manage and support equipment, software, and contract logs.
  • - Collaborated with cross-functional teams to troubleshoot and resolve technical issues in systems.
  • - Conducted code reviews to ensure quality standards and adherence to best practices.
  • - Implemented automated testing procedures, enhancing the reliability of software applications.
  • - Analyzed system performance metrics, identifying areas for enhancement and optimization.
  • - Designed user-friendly interfaces (for the Inventory System) for internal applications, improving user engagement and satisfaction.
Writer
The Eagle Publication
Sep 2024 — May 2026Colegio San Agustin - Bacolod, Benigno S. Aquino Drive
  • - Researched and composed articles on relevant topics to engage student readership.
  • - Collaborated with editorial team to ensure cohesive content quality across publications.
  • - Developed creative concepts for features that highlighted school events and achievements.
  • - Assisted in managing publication schedules to streamline workflow and meet deadlines.
  • - Adapted writing style to suit diverse audiences, enhancing overall reader engagement.
  • - Conducted interviews with students and faculty to gather insights for compelling narratives.
  • - Maintained organized archives of published work for future reference and curriculum support.
  • - Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • - Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
  • - Interviewed individuals by phone, video chat and in-person to write news stories.
  • - Generated ideas for new content series or formats based on audience interests and market trends.
  • - Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • - Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers.
  • - Adapted writing styles based on different platforms such as social media, blog posts, and print materials.
  • - Developed engaging articles for online publications, resulting in increased readership and social media shares.
Social Media Manager
Calm 23 KTV
Aug 2024 — PresentCurrentSunnyville Subdivision, Barangay Mandalagan, Bacolod City, Negros Occidental, 6100, Philippines
  • - Developed and implemented social media strategies to enhance brand visibility.
  • - Created engaging content tailored for various platforms, including Instagram and Facebook.
  • - Monitored social media trends and audience engagement metrics to inform strategy adjustments.
  • - Managed online community interactions, fostering positive relationships with followers and customers.
  • - Analyzed performance data to optimize content reach and engagement strategies effectively.
  • - Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Projects
Negros Electric Power Corporation Stocks Inventory

The web-based Inventory system used by Negros Power (an electric company in the Philippines). It is a lightweight PHP/MySQL application intended to track items, issued records, and administrative actions.

PHPMYSQLJavascriptHTML5CSS
A Sample Coffee Shop Website

This is a comprehensive web-based point-of-sale and management system for a coffee shop. Developed as a full-stack application, it features distinct Admin and Customer dashboards. Key functionalities include order management (add to cart, checkout, order history), QR code integration (likely for ordering or payment), and real-time status updates for orders. The tech stack is primarily PHP for backend logic, with Python and C components, and standard front-end technologies (HTML/CSS). The system manages menu items, user authentication (sign-in, password reset), and database operations via SQL, demonstrating practical skills in e-commerce workflows and database-driven application development.

PHPPythonSQLHTML/CSSJavaScript (implied via cart actions)QR code libraries.
Car Retail Services

This is a full-stack web application designed for a car service or retail automotive business. The system manages customer-facing service bookings and administrative workflows. Key features include user authentication (login/register), service ordering, order cancellation, order confirmation, and contact form processing. The application enables customers to browse available services, place orders, and track confirmations, while administrative functionality (implied through admin.php and add_car.php) likely handles inventory or service item management. The tech stack is primarily PHP for backend logic with CSS for styling, demonstrating practical skills in database-driven CRUD operations, session management, and transactional workflows for service-based retail.

PHPSQL (via sql.txt for database schema)HTML/CSSsession management.
Fast Food Chain

This is a web-based management system designed for a fast food chain’s operational workflow. The application supports multiple locations (locations.php) and product management (products.php), with functionality likely including inventory tracking, sales monitoring (sales.php), and user administration (users.php). Key features include an admin dashboard (admin_dashboard.php), user authentication (signin/signup), table management (tables.php), and chain-wide oversight (chains.php). The system is built primarily with PHP for backend logic and CSS for styling, demonstrating practical skills in multi-location business management, database-driven reporting, and administrative role-based interfaces.

PHPSQL (via fast_food_chain.sql for database schema)HTML/CSSsession management.
Skills
Verbal and Written CommunicationCritical ThinkingIT TroubleshootingProblem-solving skillsInformation SecurityEnd User SupportIT Risk ManagementExcellent Interpersonal SkillsAdvanced Computer ProficiencyDocument ManagementPresentationsCybersecurity Expertise
Education
Bachelor of Science, Information Technology
Colegio San Agustin - Bacolod
2023 — Expected 2026
Certificates
Certificate of Attendance
Google Developers Bacolod
Nov 2025
Certificate of Attendance
Google Developers Bacolod
Dec 2024
Certificate of Attendance
Google Developers Bacolod
Oct 2023
Languages
English
Fluent
Filipino
Fluent
Hiligaynon
Fluent