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  "basics": {
    "name": "WILL RUSSELL",
    "label": "Programme & Transformation Leader",
    "summary": "Strategic, commercially focused Programme Manager with 30+ years’ experience delivering large scale transformation across public sector, retail and technology environments. Proven success leading cross functional and geographically dispersed teams, managing multi million pound budgets, and delivering complex operational, digital and organisational change. Strong communicator with deep expertise in programme governance, benefits realisation, business case development and supplier management.",
    "location": "Manningtree, Essex"
  },
  "work": [
    {
      "company": "Post Office Ltd",
      "position": "Early Career",
      "highlights": [
        "Delivered procurement and rollout of routers and EPOS printers to 14,000 sites with a budget of £11.5m, achieving on-time project completion",
        "Delivered bureau automation and EPOS systems to over 5,000 sites, increasing operational efficiency",
        "Managed telecoms migration across 15,000 sites from ISDN to ADSL, realizing £10m benefits"
      ]
    },
    {
      "company": "Post Office Ltd – Network Transformation Programme",
      "position": "Regional Network Director",
      "startDate": "2013-04",
      "endDate": "2016-09",
      "highlights": [
        "Led five regional project teams delivering change to 3,000+ Post Office branches, contributing to a 11% sales uplift",
        "Achieved a customer satisfaction rating of 95% across all branches",
        "Enabled an additional 80,000 opening hours weekly through operational efficiencies",
        "Introduced 1,500 new operators, resulting in £45m programme savings",
        "Managed over 100 central programme team members, delivering 1,450 signed contracts against a target of 1,200",
        "Secured Executive Board approval for the implementation plan by presenting comprehensive business case",
        "Oversaw £200m compensation and investment funds allocation, ensuring financial accountability"
      ]
    },
    {
      "company": "Essex County Council",
      "position": "Project Manager – Transformation Team",
      "startDate": "2016-09",
      "endDate": "2021-10",
      "highlights": [
        "Delivered business process re engineering within Essex Highways, identifying savings for reinvestment (£10m+)",
        "Introduced Benefits Realisation framework tracking £1.2m target",
        "Delivered £9m LED Streetlighting Business Case two months early",
        "Provided programme management consultancy to Essex Energy Team"
      ]
    },
    {
      "company": "Essex County Council",
      "position": "Programme Manager – Corporate Transformation",
      "startDate": "2021-10",
      "endDate": "2026-12",
      "highlights": [
        "Partnered with MHCLG ministers to establish Greater Essex Combined Authority, overseeing policy, financial governance and legal frameworks",
        "Built and led cross functional teams to deliver organisational setup and central government policy",
        "Developed and secured approval for Adult Social Care transformation programme delivering £1.5m benefits"
      ]
    }
  ],
  "education": [
    {
      "institution": "Open University",
      "degree": "Bachelor of Science",
      "field": "Mathematics & Computing",
      "startDate": "1981"
    }
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    "Programme & Project Leadership",
    "Strategic Planning",
    "Governance",
    "Benefits Realisation",
    "Stakeholder Engagement",
    "Supplier Management",
    "Operational Transformation",
    "Agile & Waterfall Delivery",
    "Risk & Change Management",
    "Budget Management (£10m–£200m+)",
    "Team Leadership"
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      "name": "MSP Foundation & Practitioner",
      "date": "2008"
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    {
      "name": "ISEB Business Analysis",
      "date": "2005"
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    {
      "name": "ISEB Requirements Engineering",
      "date": "2005"
    },
    {
      "name": "APMP – Project Management Certified",
      "date": "1999"
    },
    {
      "name": "ISEB Project Management for IS",
      "date": "1999"
    },
    {
      "name": "Risk Management Certification",
      "date": "1999"
    },
    {
      "name": "Prince2 Practitioner",
      "date": "1992"
    },
    {
      "name": "Member, Association for Project Management (APM)"
    }
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    "highestEducation": "Bachelor's"
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