{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Waleed Hameed Mirza",
    "summary": "Optimistic, reliable and hardworking individual with the drive and focus to achieve short term and long term goals. Looking to join a passionate team that share the same values and provide opportunities to progress in any given role. I have a leadership and case-working background, along with the ability to work closely with customers. Motivated to learn, grow and excel in new roles in order to contribute to team success."
  },
  "work": [
    {
      "company": "Brook Street",
      "position": "Asylum Move-On Liaison Officer - AMLO team",
      "startDate": "2026-03",
      "current": true,
      "highlights": [
        "Face to face role, speaking directly with single people and families that have been granted asylum in the UK.",
        "To help facilitate a smooth transition for Service Users, in order to move-on from temporary Home Office accommodations.",
        "Providing Service Users with information and guidance which can help them to be integrated into society and to prevent the possibility of homelessness. This includes: benefits, employment and housing advise.",
        "Signpost Service Users to organizations and websites that can assist them in different ways.",
        "Inviting Service Users to appointments on a weekly basis.",
        "Collating information using Excel sheets on Service users.",
        "Working closely with other government departments and service providers to ensure we have the most up to date information."
      ]
    },
    {
      "company": "Brook Street",
      "position": "Executive Officer/Case worker - Resettlement team",
      "location": "WFH",
      "startDate": "2024-08",
      "endDate": "2025-12",
      "highlights": [
        "Manage a high workload of referrals for the Afghan resettlement team",
        "Make eligibility decisions for family members relocating to the UK under ACRS Pathway 1",
        "Analyze documents to verify authenticity and request further evidence if needed",
        "Use Excel to collate data and communicate with UK sponsors via email"
      ]
    },
    {
      "company": "Brook Street",
      "position": "Executive Officer - ACRS team",
      "location": "WFH",
      "startDate": "2024-03",
      "endDate": "2024-08",
      "highlights": [
        "Supported Afghans accepted for relocation to the UK",
        "Recorded flight details and passenger information in Home Office systems",
        "Allocated accommodation for arrivals",
        "Created user profiles on Home Office systems",
        "Used Excel to collate important information"
      ]
    },
    {
      "company": "Brook Street",
      "position": "Executive officer - Asylum Meet and Greet (Tactical Surge team)",
      "location": "Link House, Melbourne Street, Newcastle upon Tyne, NE1 2JQ",
      "startDate": "2024-01",
      "endDate": "2024-03",
      "highlights": [
        "Provided first point of contact service to visitors and arrivals",
        "Supported visitors with trauma empathetically and professionally",
        "Managed caseloads, maintained records, and updated registers",
        "Identified safeguarding risks and raised concerns",
        "Provided information on external support services"
      ]
    },
    {
      "company": "Home office",
      "position": "Executive Officer/Line Manager - Passport office",
      "location": "WFH",
      "startDate": "2021-11",
      "endDate": "2023-12",
      "highlights": [
        "Led a team during the 2022 passport surge, managing HMRC staff remotely",
        "Trained staff and delegated work on level 2 applications",
        "Organized daily team meetings to discuss wellbeing and updates",
        "Used Excel to collate daily stats and reported to HMRC managers",
        "Communicated with government departments using MS software"
      ]
    }
  ],
  "education": [
    {
      "institution": "Manchester Metropolitan University",
      "degree": "Bachelor of Arts",
      "field": "Business Management",
      "startDate": "2013-09",
      "endDate": "2017-06"
    },
    {
      "institution": "Bury College",
      "degree": "BTEC Business Management",
      "startDate": "2011-09",
      "endDate": "2013-06",
      "score": "Triple Distinction"
    },
    {
      "institution": "Castlebrook High School",
      "degree": "",
      "startDate": "2006-09",
      "endDate": "2011-06"
    }
  ],
  "skills": [
    "Leadership",
    "Communication",
    "Team-working",
    "Case-working",
    "Time management",
    "MS Office"
  ],
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      "Brook Street",
      "Executive Officer/Case worker - Resettlement team",
      "Executive Officer - ACRS team",
      "Executive Officer/Line Manager - Passport office",
      "Home office",
      "Business Management",
      "Leadership",
      "Communication",
      "Team-working",
      "Case-working",
      "Time management",
      "MS Office"
    ],
    "yearsOfExperience": 1,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
  },
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    "email": true,
    "platform": "freecv.org"
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    "primary": "en"
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    "lastModified": "2026-10-25T16:38:49.347Z",
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}