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    "name": "VIRENDRA KUMAR",
    "label": "Assistant Manager Front Office ",
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    "summary": "Extensive experience in five leading Indian resorts, specializing in luxury and high-volume leisure properties. Proven success as a duty manager overseeing operations for inventories of up to 248 keys, ensuring seamless multi-group logistics and high guest satisfaction. Strategic thinker with strong guest relations and financial skills, consistently achieving operational budget targets and receiving multiple corporate commendations for exceptional guest feedback.",
    "location": "Mumbai"
  },
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    {
      "company": "Mahindra Holidays and Resorts India Ltd",
      "position": "Assistant Front Office Manager",
      "location": "Lonavala, Maharashtra",
      "startDate": "2026-06",
      "current": true,
      "highlights": [
        "Managed daily operations across 148 rooms, ensuring smooth execution, quality standards, and timely service delivery.",
        "Led a team of 25 staff members, enhancing productivity and morale.",
        "Improved FY26 key performance metrics from 4.1 to 4.6 through regular performance monitoring and corrective actions.",
        "Streamlined inventory and resource management, ensuring optimal stock levels and uninterrupted operations."
      ]
    },
    {
      "company": "Mahindra Holidays and Resorts India Ltd",
      "position": "Management Trainee",
      "location": "Across 8 Different Flagship Resorts",
      "startDate": "2024-07",
      "endDate": "2026-06",
      "highlights": [
        "Directed High volume shift operations for a large scale facility managing upto 248 active inventory.",
        "Direct SLA Compliance, Resource allocation and seamless end to end execution",
        "Spearheaded initiatives at Club Mahindra Assonora, achieving OHE budget target of 4.6 and doubling FIT room nights.",
        "Achieved top-tier guest feedback, earning two appreciation letters for 140+ guest reviews in 30 days, enhancing property NPS.",
        "Received formal commendations for exceptional service delivery and seamless logistics during high-profile group stays.",
        "Mastered operational dynamics and luxury brand standards across five diverse resorts, adapting to distinct guest demographics."
      ]
    },
    {
      "company": "TAJ Jai Mahal Palace, IHCL",
      "position": "Industrial Trainee",
      "location": "Jaipur",
      "startDate": "2022-12",
      "endDate": "2023-04",
      "highlights": [
        "Achieved Recognition across all four core departments"
      ]
    }
  ],
  "education": [
    {
      "institution": "NMIMS CDOE, Mumbai",
      "degree": "Master of Business Administration",
      "field": "Business Management",
      "startDate": "2026",
      "current": true
    },
    {
      "institution": "Institute of Hotel Management, Mumbai",
      "degree": "Bachelor of Science",
      "field": "Hospitality And Hotel Administration: Hotel Management",
      "endDate": "2024-04"
    },
    {
      "institution": "Kendriya Vidyalaya, New Delhi",
      "degree": "Intermediate Certificate",
      "field": "Humanities",
      "endDate": "2021-04"
    }
  ],
  "skills": [
    "Front office operations",
    "Guest relations",
    "Guest satisfaction metrics",
    "Team leadership",
    "Employee training",
    "Operational efficiency",
    "Inventory management",
    "Budgeting techniques"
  ],
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      "language": "English",
      "fluency": "Advanced"
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      "language": "Hindi",
      "fluency": "Native"
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  "certificates": [
    {
      "name": "Outstanding Performer of the Year 2025-2026",
      "issuer": "Club Mahindra Assonora "
    },
    {
      "name": "Outstanding Performer of the Month December ",
      "issuer": "Club Mahindra Assonora"
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    "yearsOfExperience": 0,
    "seniority": "lead",
    "highestEducation": "Master's"
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