{ "$schema": "https://cvjson.com/schema/v1.json", "basics": { "name": "Viktor Radev", "label": "Transportation Operations Coordinator", "email": "VIKTORIOOO.26@GMAIL.COM", "phone": "+359889667900", "summary": "Logistics professional specializing in transportation operations and third-party carrier management. Proven ability to drive performance and regulatory compliance in high-volume environments. Seeking to leverage expertise in operational efficiency and problem-solving skills to enhance delivery processes at Amazon.", "location": "Varna, Bulgaria" }, "work": [ { "company": "Kempinski Hotel Grand Hermitage at Sunny Travel Ltd", "position": "Animator", "location": "Varna, Bulgaria", "startDate": "2007-05", "endDate": "2007-09", "highlights": [ "Organised activities and entertainment for hotel guests including events, games, sports, tournaments and kids club", "Communicated and performed duties independently and as part of a team", "Translated at events and activities", "Encouraged guest participation in activities", "Promoted and sold merchandise" ] }, { "company": "O'Neill Boardshop at Extreme Sport Ltd", "position": "Sales Assistant", "location": "Varna, Bulgaria", "startDate": "2007-10", "endDate": "2008-12", "highlights": [ "Provided excellent shopping environment and sustained friendly relationships with customers", "Offered information about products", "Guided and recommended garments to customers matching their personality", "Kept store organised and clean and monitored changing rooms", "Processed customers cash and credit card payments", "Handled exchanges and returns by following company standards and procedures" ] }, { "company": "Antonia cafe", "position": "Bartender", "location": "Nice, France", "startDate": "2008-04", "endDate": "2010-09", "highlights": [ "Maintained inventory and bar supplies", "Mixed beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar and fruits", "Prepared and served appetisers, snacks, or other food items for customers at the bar", "Cleaned the bar, tables, chairs and work area to maintain a sanitary environment", "Collected money for drinks served and provided change as needed" ] }, { "company": "Wayne's Bar", "position": "Pub Bartender", "location": "Nice, France", "startDate": "2010-10", "endDate": "2011-04", "highlights": [ "Provided full bar service including wine, beer and crafted cocktails", "Interacted with customers, took orders and served snacks and drinks", "Made drinks quickly and efficiently", "Kept a well-stocked bar with adequate supply of liquor, beer, wine, ice, napkins, straws, glassware and accessories", "Collected money for drinks served and provided change as needed" ] }, { "company": "Hotel Lafayette", "position": "Front Desk Administrator", "location": "Nice, France", "startDate": "2011-05", "endDate": "2013-01", "highlights": [ "Greeted guests and set a positive atmosphere", "Completed procedures when guests arrived and left", "Performed administrative duties including reading and sorting mail and email, processing bookings and maintaining event calendars", "Dealt with complaints or problems with strong organisational and time management skills" ] }, { "company": "Nice Pebbles", "position": "Vacation Rental Agent", "location": "Nice, France", "startDate": "2013-03", "endDate": "2018-03", "highlights": [ "Answered phone calls, responded to phone messages and email inquiries", "Confirmed availability, quoted and booked guest reservations using automated reservation system", "Greeted guests in person upon check-in, cleaned the vacation rental and tended to guest needs during their stay", "Prepared welcome packages with keys, directions, brochures, etc. for arriving guests", "Conducted property inspections including cleaning inspection and maintenance checks", "Maintained key inventory" ] }, { "company": "Stakester Limited", "position": "Quality Assurance Tester", "location": "London, UK", "startDate": "2018-05", "endDate": "2020-09", "highlights": [ "Tested different versions of games and applications", "Provided support, diagnosed and repaired faults, resolved network issues, and installed and configured hardware and software", "Sent regular reports highlighting potential issues in advance", "Reported bugs and errors to development teams", "Tested and verified fixes" ] }, { "company": "Fantastic Services", "position": "Customer Support Specialist", "location": "Varna", "startDate": "2020-10", "endDate": "2022-03", "highlights": [ "Responded promptly to customer inquiries via phone, email, and chat", "Investigated and resolved customer concerns, ensuring timely and satisfactory resolutions", "Communicated effectively and professionally with customers to ensure a positive experience", "Maintained comprehensive understanding of Fantastic Services' portfolio", "Recorded accurate and detailed customer interaction logs", "Collected customer feedback and insights to help improve services", "Reported recurring issues and trends to relevant departments" ] }, { "company": "Amazon Relay", "position": "Transportation Operations Coordinator", "startDate": "2022-03", "current": true, "highlights": [ "Coordinate daily transportation operations for multiple third-party (3PL) carriers within a high-volume, time-sensitive national network, managing multiple active carrier accounts simultaneously", "Drive consistently high performance through proactive communication and real-time decision-making, maintaining rigorous operational efficiency scores", "Monitor live load status, scheduled departures, ETAs, and driver Hours of Service (HOS) using industry-standard Electronic Logging Device (ELD) systems to ensure 100% regulatory compliance", "Serve as the primary point of contact to investigate and resolve critical transit issues including traffic delays, HOS limits, late check-ins, trailer readiness, and sudden appointment changes in direct coordination with central operations centers", "Maintain flawless shipment records, real-time ETA updates, and operational documentation to guarantee end-to-end tracking and visibility across active operations", "Demonstrate high-level autonomy and discipline when operating from home, consistently maintaining high-level performance metrics and seamless driver communication without requiring direct on-site supervision", "Prioritize time-critical shipments and dynamically adapt routing and scheduling to manage emergencies and changing on-road conditions without sacrificing service quality" ] } ], "education": [ { "institution": "Free University \"Chernorizets Hrabar\"", "degree": "Bachelor of Tourism & Management", "startDate": "2004-09", "endDate": "2008-01" }, { "institution": "George Byron", "degree": "Private English Language High School", "startDate": "1999-09", "endDate": "2003-06" } ], "skills": [ "COMMUNICATION", "TEAMWORK", "CREATIVTY", "COMPUTER & INTERNET SKILLS", "CONFLICT RESOLUTION", "SELF-MOTIVATION" ], "languages": [ { "language": "ENGLISH", "fluency": "Fluent" }, { "language": "SERBIAN", "fluency": "Fluent" }, { "language": "FRENCH", "fluency": "Fluent" } ], "x-customSections": [ { "name": "Courses", "items": [ { "name": "French Course", "summary": "Universite de Nice Sophia Antipolis ยท Sep 2008 - Oct 2009. Studied French language courses to improve proficiency", "date": "2008-09", "endDate": "2009-10" } ] } ], "availability": { "status": "open", "sponsorship": false }, "ats": { "keywords": [ "Animator", "Kempinski Hotel Grand Hermitage at Sunny Travel Ltd", "Sales Assistant", "O'Neill Boardshop at Extreme Sport Ltd", "Bartender", "Antonia cafe", "Pub Bartender", "Wayne's Bar", "Front Desk Administrator", "Hotel Lafayette", "Vacation Rental Agent", "Nice Pebbles", "Quality Assurance Tester", "Stakester Limited", "Customer Support Specialist", "Fantastic Services", "Transportation Operations Coordinator", "Amazon Relay", "COMMUNICATION", "TEAMWORK", "CREATIVTY", "COMPUTER & INTERNET SKILLS", "CONFLICT RESOLUTION", "SELF-MOTIVATION", "ENGLISH", "SERBIAN", "FRENCH", "French Course", "Universite de Nice Sophia Antipolis" ], "yearsOfExperience": 0, "seniority": "entry", "highestEducation": "Bachelor's" }, "verification": { "email": true, "platform": "freecv.org" }, "meta": { "version": "1.2.2", "canonical": "https://livelink.cv/viktor-radev/cv.json", "lastModified": "2026-07-14T02:06:02.771Z", "generator": "FreeCV.org" } }