{
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  "basics": {
    "name": "Vijithan Elayathampy",
    "label": "Desktop Support Professional",
    "summary": "To gain employment as a Desktop Support professional where I can use my experƟse in system analysis and\ntroubleshooƟng techniques to ensure opƟmal performance.",
    "location": "Coppell, TX 75019"
  },
  "work": [
    {
      "company": "Kuehne + Nagel",
      "position": "Inventory Control Analyst",
      "location": "Haltom City, TX",
      "startDate": "2023-11",
      "current": true,
      "highlights": [
        "Investigate and lead inventory issue investigations",
        "Establish process controls for inventory movement and accountability",
        "Maintain efficient inventory movement including put away, triangulation, and picking",
        "Maintain inventory accuracy through put away and discrepancy investigations",
        "Complete quarterly cycle counts covering 100% of DC",
        "Maintain positive performance on contractual inventory KPIs",
        "Develop KPI reporting and present data analytically to customers",
        "Lead daily inventory policies, procedures, analysis, and reporting"
      ]
    },
    {
      "company": "Kuehne + Nagel",
      "position": "Inventory Specialist - Cycle Counter",
      "location": "Lewisville, TX",
      "startDate": "2020-09",
      "endDate": "2023-10",
      "highlights": [
        "Maintain inventory records and management procedures",
        "Reconcile inventories and coordinate inventory procedures",
        "Implement loss prevention programs and improve inventory management",
        "Implement recovery program for defective products",
        "Oversee inventory quality and accuracy assurance programs",
        "Conduct product searches within the system",
        "Develop audit program for returns and relocate returned products",
        "Process documentation for prompt credit transactions",
        "Perform weekly cycle counts and system adjustments",
        "Maintain accurate records to detect shortages",
        "Develop reports and documentation for accurate inventory counts"
      ]
    },
    {
      "company": "Vocational Training Authority of Sri Lanka",
      "position": "Training Officer",
      "location": "Jaffna, Sri Lanka",
      "startDate": "2018-11",
      "endDate": "2019-11",
      "highlights": [
        "Evaluate training program success and recommend improvements",
        "Establish personnel qualifications and coordinate onboarding",
        "Identify training needs and plan classes",
        "Monitor and upgrade vocational training courses to national standards",
        "Manage center registration and course accreditation",
        "Arrange exams and assessments on time",
        "Serve as Technical Evaluation Committee Member for Purchasing"
      ]
    },
    {
      "company": "Vocational Training Authority of Sri Lanka",
      "position": "Instructor for CISCO IT Essential (CISCO Academy)",
      "location": "Jaffna, Sri Lanka",
      "startDate": "2002-11",
      "endDate": "2018-09",
      "highlights": [
        "Develop course plans and training delivery documents",
        "Track student progress and identify learning gaps",
        "Apply teaching aids to motivate students",
        "Evaluate and revise lesson plans for student-centered learning",
        "Test and evaluate students in workshops and classes",
        "Improve student performance by setting clear goals",
        "Serve as Officer in Charge for District Vocational Training Center",
        "Member of Technical Evaluation Committee for Purchasing IT products and services"
      ]
    },
    {
      "company": "Digitway System",
      "position": "Computer Hardware and Networking Technician",
      "location": "Colombo, Sri Lanka",
      "startDate": "2002-09",
      "endDate": "2008-11",
      "highlights": [
        "Demonstrate knowledge of electrical components and testing methods",
        "Design computer hardware components and peripherals",
        "Collaborate on design reviews and validation testing",
        "Investigate hardware product issues and devise solutions",
        "Maintain technology equipment by configuring and repairing hardware",
        "Design and evaluate WAN and LAN connectivity technologies"
      ]
    }
  ],
  "education": [
    {
      "institution": "Ace IT Careers",
      "degree": "Certification",
      "field": "Quality Assurance (QA) & Selenium",
      "startDate": "2023-09",
      "endDate": "2023-11"
    },
    {
      "institution": "Alison Online Education",
      "degree": "Certification",
      "field": "Diploma in Computer Networking"
    },
    {
      "institution": "NexGenT",
      "degree": "Certification",
      "field": "CompTIA Network+ Certification"
    },
    {
      "institution": "UNIVOTEC",
      "degree": "National Diploma",
      "field": "Technical Teacher Education",
      "startDate": "2014-07",
      "endDate": "2015-07"
    },
    {
      "institution": "The Open University of Sri Lanka",
      "degree": "Diploma",
      "field": "Computer Engineering Technology",
      "startDate": "1998-03",
      "endDate": "2008-10"
    }
  ],
  "skills": [
    "Software",
    "Hardware Troubleshooting",
    "Python Programing",
    "Networking",
    "Graphics Applications",
    "Remote Desktop Services",
    "MS Office",
    "Mobile Device Management",
    "PHP & MySQL",
    "OS & Application Installation",
    "Web Hosting",
    "SAP"
  ],
  "certificates": [
    {
      "name": "Computer Hardware Technician - NVQ-4",
      "issuer": "Tertiary and Vocational Education Commission - Sri Lanka",
      "date": "2014-10"
    },
    {
      "name": "IT Essential: Cisco",
      "date": "2014-10"
    },
    {
      "name": "CCNA (Routing & Switching)",
      "issuer": "Cisco",
      "date": "2014-10"
    }
  ],
  "awards": [
    {
      "title": "Cisco Academy Instructor 5 Year Service",
      "date": "2018-07"
    },
    {
      "title": "Employee of the Quarter",
      "date": "2023-06",
      "summary": "Kuehne + Nagel"
    }
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  "availability": {
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    "workType": [
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    "employmentType": [
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    "sponsorship": false
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    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Diploma"
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    "platform": "freecv.org"
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