Vijithan Elayathampy

Desktop Support Professional

To gain employment as a Desktop Support professional where I can use my experƟse in system analysis and troubleshooƟng techniques to ensure opƟmal performance.

Coppell, TX 75019
0
Skills
0
Certifications
Work Experience
Inventory Control Analyst
Kuehne + Nagel
Nov 2023 — PresentCurrentHaltom City, TX
  • Investigate and lead inventory issue investigations
  • Establish process controls for inventory movement and accountability
  • Maintain efficient inventory movement including put away, triangulation, and picking
  • Maintain inventory accuracy through put away and discrepancy investigations
  • Complete quarterly cycle counts covering 100% of DC
  • Maintain positive performance on contractual inventory KPIs
  • Develop KPI reporting and present data analytically to customers
  • Lead daily inventory policies, procedures, analysis, and reporting
Inventory Specialist - Cycle Counter
Kuehne + Nagel
Sep 2020 — Oct 2023Lewisville, TX
  • Maintain inventory records and management procedures
  • Reconcile inventories and coordinate inventory procedures
  • Implement loss prevention programs and improve inventory management
  • Implement recovery program for defective products
  • Oversee inventory quality and accuracy assurance programs
  • Conduct product searches within the system
  • Develop audit program for returns and relocate returned products
  • Process documentation for prompt credit transactions
  • Perform weekly cycle counts and system adjustments
  • Maintain accurate records to detect shortages
  • Develop reports and documentation for accurate inventory counts
Training Officer
Vocational Training Authority of Sri Lanka
Nov 2018 — Nov 2019Jaffna, Sri Lanka
  • Evaluate training program success and recommend improvements
  • Establish personnel qualifications and coordinate onboarding
  • Identify training needs and plan classes
  • Monitor and upgrade vocational training courses to national standards
  • Manage center registration and course accreditation
  • Arrange exams and assessments on time
  • Serve as Technical Evaluation Committee Member for Purchasing
Instructor for CISCO IT Essential (CISCO Academy)
Vocational Training Authority of Sri Lanka
Nov 2002 — Sep 2018Jaffna, Sri Lanka
  • Develop course plans and training delivery documents
  • Track student progress and identify learning gaps
  • Apply teaching aids to motivate students
  • Evaluate and revise lesson plans for student-centered learning
  • Test and evaluate students in workshops and classes
  • Improve student performance by setting clear goals
  • Serve as Officer in Charge for District Vocational Training Center
  • Member of Technical Evaluation Committee for Purchasing IT products and services
Computer Hardware and Networking Technician
Digitway System
Sep 2002 — Nov 2008Colombo, Sri Lanka
  • Demonstrate knowledge of electrical components and testing methods
  • Design computer hardware components and peripherals
  • Collaborate on design reviews and validation testing
  • Investigate hardware product issues and devise solutions
  • Maintain technology equipment by configuring and repairing hardware
  • Design and evaluate WAN and LAN connectivity technologies
Skills
SoftwareHardware TroubleshootingPython ProgramingNetworkingGraphics ApplicationsRemote Desktop ServicesMS OfficeMobile Device ManagementPHP & MySQLOS & Application InstallationWeb HostingSAP
Education
Certification, Quality Assurance (QA) & Selenium
Ace IT Careers
Sep 2023 — Nov 2023
Certification, Diploma in Computer Networking
Alison Online Education
Certification, CompTIA Network+ Certification
NexGenT
National Diploma, Technical Teacher Education
UNIVOTEC
Jul 2014 — Jul 2015
Diploma, Computer Engineering Technology
The Open University of Sri Lanka
Mar 1998 — Oct 2008
Certifications
Computer Hardware Technician - NVQ-4
Tertiary and Vocational Education Commission - Sri Lanka
Oct 2014
IT Essential: Cisco
Oct 2014
CCNA (Routing & Switching)
Cisco
Oct 2014
Awards & Recognition
Cisco Academy Instructor 5 Year Service
Jul 2018
Employee of the Quarter
Jun 2023

Kuehne + Nagel