{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Velile Ndlovu",
    "label": "Administrative Assistant",
    "summary": "Detail-oriented Administrative Assistant with over 10 years of experience in managing operations, enhancing customer service, and supporting teams across healthcare and educational institutions. Proven track record of maintaining accurate records, coordinating logistics, and improving operational efficiency through effective communication and administration. Seeking to leverage strong organizational and multitasking skills to contribute to a dynamic organization.",
    "location": "Johannesburg, South Africa"
  },
  "work": [
    {
      "company": "Bidvest Prestidge",
      "position": "Staff Allocator",
      "startDate": "2016-07",
      "endDate": "2017-12",
      "highlights": [
        "Created and managed staff rosters, ensuring optimal coverage for operations",
        "Coordinated with transport drivers to facilitate staff collection, streamlining daily operations",
        "Communicated schedules effectively to all staff to promote adherence and attendance",
        "Tracked attendance diligently, maintaining an accuracy rate of 98%",
        "Approved staff hours and submitted payroll records to finance teams, ensuring timely salary processing",
        "Arranged training for newly employed staff,",
        "Collected feedback from supervisors and clients to evaluate staff performance and identify areas for process improvement, "
      ]
    },
    {
      "company": "Emakhandeni Health Institute",
      "position": "Admin Assistant and Switchboard Operator",
      "startDate": "2010",
      "endDate": "2016",
      "highlights": [
        "Attended to client enquiries, managing an average of 60 inquiries daily",
        "Handled in and outgoing calls, welcoming over 150 visitors monthly",
        "Maintained student records for over 200 enrolled students, ensuring data accuracy and compliance",
        "Administered a national learner registration database, processing registrations efficiently",
        "Coordinated travel and accommodation for staff business trips, organising logistics for 5-8 trips monthly",
        "Prepared monthly financial records for all departments, ensuring accuracy and compliance",
        "Assisted in internal auditing processes to guarantee financial integrity for the institute",
        "Managed correspondence with SARS, DoL, CIPC, and CIDB, resolving inquiries promptly"
      ]
    },
    {
      "company": "Kunokhanya Training Academy",
      "position": "Academic Registrar",
      "startDate": "2018-01",
      "endDate": "2026-04",
      "highlights": [
        "Submitted LEISA enrolment and EISA readiness to QCTO on time for all cohorts",
        "Uploaded learners to both QCTO and HWSETA databases, ensuring compliance for over 300 students",
        "Managed PoE administration, ensuring timely submissions and compliance,",
        "Registered learners for examinations, coordinating logistics for up to 200 candidates per session",
        "Maintained LMIS tracking, documenting and reporting for all training programs, ",
        "Coordinated all examination-related issues, ",
        "Ensured timely assessments and moderations, resulting in consistent student satisfaction ratings",
        "Conducted proper archiving and back-up of business information and documents, ",
        "Led learner registration compliance audits, ",
        "Organised the graduation ceremonies. "
      ]
    }
  ],
  "education": [
    {
      "institution": "Rock of Springs Technical College",
      "degree": "Diploma in Management Assistant",
      "startDate": "2011",
      "endDate": "2014"
    }
  ],
  "skills": [
    "Good verbal and non-verbal communication skills",
    "Telephone etiquette",
    "Customer Service",
    "Filing",
    "Database & Records Management",
    "Executive and Administrative Support",
    "Handling of complaints",
    "Data capturing",
    "Strong typing skills",
    "Ability to prioritize",
    "Ability to multitask and work under pressure",
    "Ability to work without supervision"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Isizulu",
      "fluency": "Native"
    },
    {
      "language": "Isixhosa",
      "fluency": "Basic"
    },
    {
      "language": "Sesotho",
      "fluency": "Basic"
    }
  ],
  "certificates": [
    {
      "name": "Integrated Educational Technology Support - Microsoft Office Suite",
      "issuer": "IETS",
      "date": "2006"
    },
    {
      "name": "Evacuation Planning Certificate",
      "issuer": "Absolute Health Services",
      "date": "2026"
    }
  ],
  "references": [
    {
      "name": "Miss Saneke Ncube",
      "title": "Moderator",
      "company": "Emakhandeni Health Institute 0618854520",
      "relationship": "Former Colleague"
    },
    {
      "name": "Mr. Themba Musipa",
      "title": "HOD",
      "company": "Kunokhanya Training Academy",
      "relationship": "Former Supervisor",
      "phone": "069 6227350"
    }
  ],
  "referencesMode": "show",
  "availability": {
    "status": "open",
    "sponsorship": false
  },
  "ats": {
    "keywords": [
      "Staff Allocator",
      "Bidvest Prestidge",
      "Admin Assistant and Switchboard Operator",
      "Emakhandeni Health Institute",
      "Academic Registrar",
      "Kunokhanya Training Academy",
      "Good verbal and non-verbal communication skills",
      "Telephone etiquette",
      "Customer Service",
      "Filing",
      "Database & Records Management",
      "Executive and Administrative Support",
      "Handling of complaints",
      "Data capturing",
      "Strong typing skills",
      "Ability to prioritize",
      "Ability to multitask and work under pressure",
      "Ability to work without supervision",
      "English",
      "Isizulu",
      "Isixhosa",
      "Sesotho",
      "Evacuation Planning Certificate",
      "Administrative Assistant"
    ],
    "yearsOfExperience": 17,
    "seniority": "lead",
    "highestEducation": "Diploma"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
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    "canonical": "https://livelink.cv/velile-ndlovu/cv.json",
    "lastModified": "2026-06-07T19:28:38.733Z",
    "generator": "FreeCV.org"
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}