{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "VASILIS D. PAPANIKOLAOU",
    "label": "Friendly and calm worker with experience in customer service, sales, and daily business tasks",
    "summary": "Friendly and calm worker with experience in customer service, sales, and daily business tasks. I am good with people, comfortable using computers and the internet, and I speak English well for everyday communication. I have also done training in office work, social media, tourism, and logistics.",
    "location": "Zakynthos, Greece"
  },
  "work": [
    {
      "company": "ADMIRAL – INTERNATIONAL SPORTS SINGLE-MEMBER LTD",
      "position": "Sales & Customer Service Assistant",
      "location": "Zakynthos",
      "startDate": "2024-04",
      "endDate": "2024-06",
      "highlights": [
        "Helped customers and gave them information about products",
        "Kept the stock organized and the warehouse tidy",
        "Listened to customer questions and solved problems calmly",
        "Worked in a busy shop and handled many tasks at once"
      ]
    },
    {
      "company": "ZAKYNTHOS CYCLING CENTER",
      "position": "Rental Assistant & Bicycle Technician",
      "location": "Zakynthos",
      "startDate": "2022-06",
      "endDate": "2022-09",
      "highlights": [
        "Took bookings and spoke with customers on the phone",
        "Helped Greek and foreign customers with bike rentals",
        "Did basic bicycle repairs and maintenance",
        "Explained how to use the bikes safely",
        "Dealt with cancellations, damages, and other issues"
      ]
    },
    {
      "company": "PAN TRUST M.E.P.E. (Dali Rooms)",
      "position": "Receptionist / Guest Services",
      "location": "Zakynthos",
      "startDate": "2023-08",
      "endDate": "2024-05",
      "highlights": [
        "Welcomed guests, checked them in and out",
        "Used booking systems for reservations and payments",
        "Talked with guests by phone and email",
        "Handled requests and complaints in a calm way"
      ]
    },
    {
      "company": "ZAKYNTHOS SOCIAL WELFARE CENTER",
      "position": "Support & Security Assistant",
      "location": "Zakynthos",
      "startDate": "2022-04",
      "endDate": "2022-05",
      "highlights": [
        "Helped the staff with daily tasks",
        "Followed safety rules and instructions",
        "Stayed calm when unexpected things happened",
        "Worked well as part of a team"
      ]
    },
    {
      "company": "FAMILY BUSINESS",
      "position": "Retail Operations & Customer Support",
      "location": "Zakynthos",
      "startDate": "2010",
      "endDate": "2020",
      "highlights": [
        "Served customers and helped run the shop every day",
        "Handled sales and kept records",
        "Checked stock and ordered supplies",
        "Talked with suppliers and customers"
      ]
    }
  ],
  "skills": [
    "Customer service",
    "Phone and email communication",
    "Booking management",
    "Handling requests and complaints",
    "Multitasking",
    "Computers and internet",
    "Familiar with social media and forums",
    "Basic video and sound editing"
  ],
  "languages": [
    {
      "language": "Greek",
      "fluency": "Native"
    },
    {
      "language": "English",
      "fluency": "Good English communication"
    }
  ],
  "certificates": [
    {
      "name": "Basic Certificate of Knowledge – Administrative Support / Office Assistant",
      "issuer": "TÜV HELLAS"
    },
    {
      "name": "Basic Social Media Marketing Manager",
      "issuer": "TÜV HELLAS (TÜV NORD)"
    },
    {
      "name": "Basic Guest Experience Expert in Tourism",
      "issuer": "TÜV HELLAS (TÜV NORD) / IEK AKMI – Universal Education"
    },
    {
      "name": "Basic Supply Chain Management (Logistics)",
      "issuer": "Unicert Skills"
    }
  ],
  "interests": [
    "Personal Interests"
  ],
  "x-customSections": [
    {
      "name": "ADDITIONAL BACKGROUND – GAMING & ESPORTS",
      "items": [
        {
          "name": "Additional Background – Gaming & Esports",
          "summary": "I have experience with video games like DOTA 2 and Warcraft . I still follow gaming news and esports. I know the gaming culture and common gaming terms."
        }
      ]
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
  },
  "ats": {
    "keywords": [
      "Sales & Customer Service Assistant",
      "ADMIRAL – INTERNATIONAL SPORTS SINGLE-MEMBER LTD",
      "Rental Assistant & Bicycle Technician",
      "ZAKYNTHOS CYCLING CENTER",
      "Receptionist / Guest Services",
      "PAN TRUST M.E.P.E. (Dali Rooms)",
      "Support & Security Assistant",
      "ZAKYNTHOS SOCIAL WELFARE CENTER",
      "Retail Operations & Customer Support",
      "FAMILY BUSINESS",
      "Customer service",
      "Phone and email communication",
      "Booking management",
      "Handling requests and complaints",
      "Multitasking",
      "Computers and internet",
      "Familiar with social media and forums",
      "Basic video and sound editing",
      "Greek",
      "English",
      "Basic Social Media Marketing Manager",
      "Basic Guest Experience Expert in Tourism",
      "Basic Supply Chain Management (Logistics)",
      "Additional Background – Gaming & Esports",
      "Personal Interests",
      "Cycling, Running",
      "Technology, Gaming, Hiking, Music, Books"
    ],
    "yearsOfExperience": 17,
    "seniority": "lead"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
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    "version": "1.2.2",
    "canonical": "https://livelink.cv/vasilisd-papanikolaou/cv.json",
    "lastModified": "2026-08-18T06:06:16.339Z",
    "generator": "FreeCV.org"
  }
}