VASILIS D. PAPANIKOLAOU

Friendly and calm worker with experience in customer service, sales, and daily business tasks

Friendly and calm worker with experience in customer service, sales, and daily business tasks. I am good with people, comfortable using computers and the internet, and I speak English well for everyday communication. I have also done training in office work, social media, tourism, and logistics.

Zakynthos, Greece
0+
Years experience
0
Languages
0
Skills
Work Experience
Sales & Customer Service Assistant
ADMIRAL – INTERNATIONAL SPORTS SINGLE-MEMBER LTD
Apr 2024 — Jun 2024Zakynthos
  • Helped customers and gave them information about products
  • Kept the stock organized and the warehouse tidy
  • Listened to customer questions and solved problems calmly
  • Worked in a busy shop and handled many tasks at once
Rental Assistant & Bicycle Technician
ZAKYNTHOS CYCLING CENTER
Jun 2022 — Sep 2022Zakynthos
  • Took bookings and spoke with customers on the phone
  • Helped Greek and foreign customers with bike rentals
  • Did basic bicycle repairs and maintenance
  • Explained how to use the bikes safely
  • Dealt with cancellations, damages, and other issues
Receptionist / Guest Services
PAN TRUST M.E.P.E. (Dali Rooms)
Aug 2023 — May 2024Zakynthos
  • Welcomed guests, checked them in and out
  • Used booking systems for reservations and payments
  • Talked with guests by phone and email
  • Handled requests and complaints in a calm way
Support & Security Assistant
ZAKYNTHOS SOCIAL WELFARE CENTER
Apr 2022 — May 2022Zakynthos
  • Helped the staff with daily tasks
  • Followed safety rules and instructions
  • Stayed calm when unexpected things happened
  • Worked well as part of a team
Retail Operations & Customer Support
FAMILY BUSINESS
2010 — 2020Zakynthos
  • Served customers and helped run the shop every day
  • Handled sales and kept records
  • Checked stock and ordered supplies
  • Talked with suppliers and customers
Skills
Customer servicePhone and email communicationBooking managementHandling requests and complaintsMultitaskingComputers and internetFamiliar with social media and forumsBasic video and sound editing
Certifications
Basic Certificate of Knowledge – Administrative Support / Office Assistant
TÜV HELLAS
Basic Social Media Marketing Manager
TÜV HELLAS (TÜV NORD)
Basic Guest Experience Expert in Tourism
TÜV HELLAS (TÜV NORD) / IEK AKMI – Universal Education
Basic Supply Chain Management (Logistics)
Unicert Skills
Languages
Greek
Native
English
Good English communication
ADDITIONAL BACKGROUND – GAMING & ESPORTS
Additional Background – Gaming & Esports

I have experience with video games like DOTA 2 and Warcraft . I still follow gaming news and esports. I know the gaming culture and common gaming terms.

PERSONAL INTERESTS
Personal Interests
  • Active member of Alkimachos Athletic Club Zakynthos (Hapkido - Taekwondo)
  • Cycling, Running
  • Technology, Gaming, Hiking, Music, Books
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