VASILIS D. PAPANIKOLAOU

Friendly and calm worker with experience in customer service, sales, and daily business tasks

Friendly and calm worker with experience in customer service, sales, and daily business tasks. I am good with people, comfortable using computers and the internet, and I speak English well for everyday communication. I have also done training in office work, social media, tourism, and logistics.

Zakynthos, Greece
0+
Years experience
0
Languages
0
Skills
Work Experience
Sales & Customer Service Assistant
ADMIRAL – INTERNATIONAL SPORTS SINGLE-MEMBER LTD
Apr 2024 — Jun 2024Zakynthos
  • Assisted customers by providing product information
  • Organized stock and maintained warehouse tidiness
  • Addressed customer questions and resolved issues calmly
  • Handled multiple tasks efficiently in a busy shop
Receptionist / Guest Services
PAN TRUST M.E.P.E. (Dali Rooms)
Mar 2024 — May 2024Zakynthos
  • Welcomed guests and managed check-in/out processes
  • Utilized booking systems for reservations and payments
  • Communicated with guests via phone and email
  • Resolved requests and complaints calmly
Support & Security
ZAKYNTHOS CYCLING CENTER
Feb 2024 — Mar 2024Zakynthos
  • Took bookings and spoke with customers on the phone
  • Helped Greek and foreign customers with bike rentals
  • Did basic bicycle repairs and maintenance
  • Explained how to use the bikes safely
  • Dealt with cancellations, damages, and other issues
Rental Assistant & Bicycle Technician
ZAKYNTHOS CYCLING CENTER
Jun 2022 — Sep 2022
Support & Security Assistant
ZAKYNTHOS SOCIAL WELFARE CENTER
Apr 2022 — May 2022Zakynthos
  • Assisted staff with daily operational tasks
  • Adhered to safety rules and instructions
  • Remained composed during unexpected incidents
  • Collaborated effectively as a team member
Retail Operations & Customer Support
FAMILY BUSINESS
2010 — 2020Zakynthos
  • Served customers and contributed to daily shop operations
  • Managed sales transactions and maintained records
  • Monitored stock levels and ordered supplies
  • Communicated with suppliers and customers
Skills
Customer servicePhone and email communicationBooking managementHandling requests and complaintsMultitaskingComputers and internetSocial media familiarityBasic video and sound editingFamiliar with social media and forums
Certifications
Basic Certificate of Knowledge – Administrative Support / Office Assistant
TÜV HELLAS
Basic Social Media Marketing Manager
TÜV HELLAS (TÜV NORD)
Basic Guest Experience Expert in Tourism
TÜV HELLAS (TÜV NORD) / IEK AKMI – Universal Education
Basic Supply Chain Management (Logistics)
Unicert Skills
Languages
Greek
Native
English
Good English communication
Additional Background – Gaming & Esports
Gaming and Esports Experience

Knowledgeable about video games like DOTA 2 and Warcraft. Follows gaming news and esports culture closely, familiar with gaming terminology.

Personal Interests
Sports and Hobbies

Active member of Alkimachos Athletic Club Zakynthos (Hapkido - Taekwondo). Enjoys cycling, running, technology, gaming, hiking, music, and reading.

References available upon request.
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