{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Utkarsh Joshi",
    "summary": "Aspiring to contribute my commerce knowledge and work experience to a dynamic organization, with a focus on business operations, financial management, and customer service. Committed to delivering value through strong analytical skills, dedication, and a growth oriented mindset.",
    "location": "Delhi, India",
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "utkarsh-joshi-476924244",
        "url": "https://linkedin.com/in/utkarsh-joshi-476924244"
      }
    ]
  },
  "work": [
    {
      "company": "Concentrix",
      "position": "Customer Service Associate",
      "location": "Gurugram",
      "startDate": "2026-03",
      "endDate": "2026-05",
      "highlights": [
        "Resolved customer inquiries with a 95% satisfaction rating, improving overall service quality by 15%",
        "Collaborated with cross-functional teams to streamline issue resolution, reducing average response time by 25%"
      ]
    },
    {
      "company": "NRH Technologies",
      "position": "Digital Marketer",
      "startDate": "2021-09",
      "endDate": "2021-09",
      "highlights": [
        "Executed social media marketing campaigns, focusing on content creation and audience engagement",
        "Analyzed campaign performance to boost online brand visibility"
      ]
    },
    {
      "company": "Jan Kalyan Multipurpose Education Society",
      "position": "Sales Associate",
      "startDate": "2021-08",
      "endDate": "2021-08",
      "highlights": [
        "Supported lead generation and customer interaction while product pitching to drive sales",
        "Reported on sales activities to assist the core sales team in achieving targets"
      ]
    },
    {
      "company": "Shri Nitya Nand Swami Janseva Samiti",
      "position": "Organizer",
      "startDate": "2017-10",
      "endDate": "2017-10",
      "highlights": [
        "Planned and coordinated a social awareness walk focused on advocacy and support for acid attack survivors",
        "Managed volunteers and outreach efforts, executing the event on ground effectively"
      ]
    }
  ],
  "education": [
    {
      "institution": "Shaheed Bhagat Singh College University of Delhi",
      "degree": "Bachelor of Commerce",
      "field": "Commerce",
      "startDate": "2019-07",
      "endDate": "2022-07"
    },
    {
      "institution": "Times World School",
      "degree": "Senior School Certificate Examination",
      "field": "Secondary Education",
      "startDate": "2018-04",
      "endDate": "2019-03"
    },
    {
      "institution": "Olympus High",
      "degree": "Secondary School Certificate",
      "field": "Secondary Education",
      "startDate": "2016-04",
      "endDate": "2017-03"
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
  },
  "ats": {
    "keywords": [
      "Commerce",
      "Secondary Education",
      "Customer Service Associate",
      "Concentrix",
      "Digital Marketer",
      "NRH Technologies",
      "Sales Associate",
      "Jan Kalyan Multipurpose Education Society",
      "Organizer",
      "Shri Nitya Nand Swami Janseva Samiti"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "meta": {
    "version": "1.2.1",
    "canonical": "https://livelink.cv/utkarsh-joshi/cv.json",
    "lastModified": "2026-06-07T04:09:08.655Z",
    "generator": "FreeCV.org"
  }
}