Urian Rodrigues Silva

Senior Bartender

Senior Bartender with extensive hospitality experience in customer service, sales, and staff management. Proven ability to increase sales and enhance customer satisfaction through expert cocktail preparation and people management. Seeking to leverage strong interpersonal skills and hospitality knowledge in a dynamic bar environment.

[email protected] +353830058914 Dublin, D06VX36 Ireland
0
Languages
0
Skills
0
Certifications
Work Experience
Bartender
The Hill Pub
May 2023 — Jan 2024Dublin, Dublin
  • Maintain a clean and organised bar, enhancing customer satisfaction by 20%
  • Demonstrate knowledge of drink recipes for improved customer experience
  • Create an inviting atmosphere through friendly interaction with customers
Bartender
The Camden
Jan 2024 — Sep 2024Dublin, Dublin
  • Provide fast and excellent service to customers, resulting in over 85 customers served
  • Recommend drinks to customers, increasing overall 10% sales
  • Train new staff members effectively, ensuring top-notch service standards are maintained
Senior Bartender
The Mercantile Hotel
May 2025 — PresentCurrentDublin, Ireland
  • Keep bar presentable and well-stocked to meet customer needs
  • Serve high customer volumes during special events, nights, and weekends
  • Upsell menu items to customers, driving up per sale revenues and maximising profits
Skills
Customer ServiceSales ExpertiseEmployee ManagementCocktail PreparationMoney HandlingPeople ManagementComposure Under PressureHospitality Service ExpertiseNew Staff TrainingSpirits, Beer and Wine Knowledge
Education
High School Diploma
Public School Walmir Almeida Costa
English Language
Erin School of English
Certifications
Heineken Training
Cocktail Training
Roe & Co Whiskey Training
Emotional Intelligence Course
Customer Service Training
Languages
English
Fluent
Portuguese
Native
Spanish
Intermediate
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