{
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  "basics": {
    "name": "Ujwal Hamal",
    "label": "Security Officer & Certified Designated Trainer",
    "image": "https://freecv.org/i/avatars/393eb8f2-98f3-4243-a6d8-8016ea3ca4f4/avatar.webp?t=1789625794837",
    "summary": "Hospitality professional with more than a decade of experience in colleague support, coordination and team leadership within luxury hospitality. Currently serving as a Security Officer, Certified Departmental Trainer (CDT) and Acting Supervisor in the absence of the supervisor, as authorized by the Security Manager at Four Seasons Resort at The Pearl-Qatar. Recognized for strong communication, organizational and interpersonal skills, with a passion for employee engagement, learning and development and fostering a positive workplace culture. Eager to leverage extensive people-focused experience in People & Culture Coordinator role.",
    "location": "Street 282, Doha, Doha, Qatar"
  },
  "work": [
    {
      "company": "Four Seasons Resort & Residences at The Pearl Island",
      "position": "Security Officer & Certified Designated Trainer",
      "location": "Doha",
      "startDate": "2023-07",
      "current": true,
      "highlights": [
        "Conduct security-related operations and activities throughout the property.",
        "Take charge of security operations and incidents in the absence of the Security Supervisor.",
        "Follow up on investigations conducted by security officers, ensuring accuracy, clarity, and completeness of information, as directed by the Head of Security.",
        "Conduct CCTV surveillance throughout the property to identify and prevent potential security breaches, unlawful activities, or other security concerns.",
        "Handle telephones calls, emails and glitches, adhering to Four Seasons standards.",
        "Supporting colleagues with questions, concerns and workplace matters",
        "Preparing records, reports and documentation",
        "Remaining calm, professional and objective under pressure",
        "Ensuring colleagues understand and follow hotel procedures",
        "Maintain professionalism and confidentiality when handling sensitive situations.",
        "Conduct training and provide guidance to colleagues and new hires."
      ]
    },
    {
      "company": " Transguard LLC/Four Seasons ",
      "position": "Security Officer (Security Dispatcher)",
      "location": "Abu Dhabi",
      "startDate": "2016-10",
      "endDate": "2021-10",
      "highlights": [
        "Dispatch security officers and coordinate field responses to alarms, incidents, and emergencies",
        "Answer emergency and non-emergency calls, gather critical information and prioritize response actions",
        "Maintain detailed incident, dispatch, and activity logs in security management software",
        "Communicate clearly via radio and phone with officers, supervisors, and emergency services",
        "Verify identities and authorize access per security protocols",
        "Review incident trends to recommend improvements to post orders and security procedures"
      ]
    },
    {
      "company": "Knight Bridge Global Security",
      "position": "Security Officer",
      "location": "Abu Dhabi",
      "startDate": "2013-04",
      "endDate": "2016-07",
      "highlights": [
        "Patrol assigned areas on foot or vehicle to deter theft and vandalism",
        "Monitor CCTV, alarms, and access control systems, responding promptly to suspicious activity",
        "Verify identification and credentials, control entry to restricted areas",
        "Conduct thorough bag, vehicle, and personal searches per company policies",
        "Write detailed incident and daily activity reports documenting observations and outcomes",
        "Escort visitors, contractors, and high-value assets safely on premises",
        "Provide customer service while enforcing rules professionally"
      ]
    }
  ],
  "education": [
    {
      "institution": "Bal Bidya HSEBS",
      "degree": "Major English",
      "startDate": "2007",
      "endDate": "2011",
      "highlights": [
        "Strong foundation in English communication, written communication and interpersonal interaction."
      ]
    }
  ],
  "skills": [
    "Incident Investigation",
    "Threat Assessment",
    "Leadership",
    "Investigative Skills",
    "First Aid & CPR",
    "Problem Resolution",
    "Communication Skills",
    "MS Office Suite (Word, Excel, PowerPoint)",
    "Training & Development",
    "Colleague Support",
    "Cross-Department Coordination",
    "Documentation & Record Keeping",
    "Conflict Resolution",
    "Multicultural Teamwork"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Nepali",
      "fluency": "Native"
    },
    {
      "language": "Hindi",
      "fluency": "Fluent"
    }
  ],
  "certificates": [
    {
      "name": "PSBD Private Security Business Department"
    },
    {
      "name": "Fire & Safety Training"
    },
    {
      "name": "First Aid & CPR"
    },
    {
      "name": "NSI National Security Institute"
    }
  ],
  "interests": [
    "People & Culture • Learning & Development • Training & Coaching • Employee Engagement • Leadership Development • Cross-Cultural Communication • Continuous Learning"
  ],
  "referencesMode": "hide",
  "availability": {
    "status": "open"
  },
  "ats": {
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      "Security Officer & Certified Designated Trainer",
      "Four Seasons Resort & Residences at The Pearl Island",
      "Security Officer (Security Dispatcher)",
      "Transguard LLC/Four Seasons",
      "Security Officer",
      "Knight Bridge Global Security",
      "Incident Investigation",
      "Threat Assessment",
      "Leadership",
      "Investigative Skills",
      "First Aid & CPR",
      "Problem Resolution",
      "Communication Skills",
      "MS Office Suite (Word, Excel, PowerPoint)",
      "Training & Development",
      "Colleague Support",
      "Cross-Department Coordination",
      "Documentation & Record Keeping",
      "Conflict Resolution",
      "Multicultural Teamwork",
      "English",
      "Nepali",
      "Hindi",
      "PSBD Private Security Business Department",
      "Fire & Safety Training",
      "NSI National Security Institute"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
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    "lastModified": "2026-09-17T07:40:14.784Z",
    "generator": "FreeCV.org"
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}