Tushar Jain

Experienced Digital Transformation & AI Business Analyst with ~11.5 years in IT, including 7+ years driving transformation and business systems analysis. Proven track record in delivering innovative solutions, optimizing processes, and leading automation initiatives that boost efficiency, reduce risk, and enhance customer experience. Adept at bridging business needs with technology, collaborating across teams, and managing end to end project lifecycles to accelerate enterprise modernization.

[email protected] +91-82209 61421 Pune, India
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Years experience
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Skills
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Certifications
Work Experience
Business Systems Analyst Lead
FIS Solutions (India) Pvt. Ltd.
Jan 2022 — PresentCurrentPune
  • Spearheaded transformation projects across Derivatives, Retirements, Transfer Agency, and other business lines, delivering comprehensive end-to-end solutions
  • Achieved measurable impact by enhancing efficiency, minimizing manual hours/errors, mitigating risk, and securing substantial FTE and cost savings
  • Transformed complex requirements into precise BRDs, ensuring seamless alignment between business objectives and transformation design
  • Oversaw full project lifecycle, including meticulous planning, resource allocation, stakeholder engagement, and timely delivery
  • Executed impact assessments to thoroughly evaluate solution implications on existing processes and systems
  • Collaborated with cross-functional teams to engineer and test solutions, validating their scalability and robustness
  • Championed continuous improvement by integrating stakeholder feedback and aligning initiatives with enterprise strategy
Senior Software Engineer
Marsh McLennan Global Services India Private Limited
May 2021 — Jan 2022Pune
  • Facilitated UAT and production enhancements, guaranteeing seamless deployment and operational efficiency
  • Engineered a comprehensive production run book and trained business users as BOT controllers, ensuring flawless bot execution
  • Delivered BOT production support during Indian business hours through root-cause analysis and prompt fixes, maintaining system stability
  • Evaluated business requirements and developed current state process maps and PDD, enhancing clarity and alignment
Associate Consultant
Ernst & Young LLP
Feb 2019 — May 2021Pune
  • Redesigned and optimized bots in collaboration with business and BOT controller teams, enhancing VM utilization and overall performance
  • Engineered reusable process components to expedite future automation initiatives
  • Spearheaded the end-to-end RPA lifecycle, encompassing requirement analysis, process design, implementation, testing, deployment, and hyper-care support
  • Delivered live BOT demonstrations and regular stakeholder updates, ensuring alignment and fostering transparency
  • Authored comprehensive process documentation, including SDDs and production run books, facilitating seamless knowledge transfer
  • Deployed multiple transformation solutions in production, yielding significant efficiency gains and mitigating risks
  • Executed integration and UAT testing for implemented solutions, ensuring high-quality delivery
Test Engineer
Infosys Limited
Dec 2014 — Jan 2019Pune
  • Engineered and executed comprehensive test scenarios and data for the automation regression suite
  • Developed and sustained a robust data-driven framework for efficient regression testing
  • Diagnosed root causes of failed test cases and delivered actionable solutions to development and production teams
  • Facilitated walkthroughs with business teams to ensure clarity on new functionalities
Skills
ROI AnalysisProcess ImprovementCross-functional CollaborationStrategic PlanningData VisualizationRisk AssessmentGAP AnalysisRequirement ElicitationSQLJiraAgile MethodologiesStakeholder EngagementProject ManagementBusiness AnalysisProblem SolvingSystems IntegrationBusiness Process Mapping
Education
B.E., E&TC
RTM Nagpur University
2010 — 2014
Certifications
UiPath Associate Business Analyst
Automation Anywhere 360 - Certified Essential Automation professional
Automation Anywhere v11 Master Developer Certification
Alteryx Designer Core Micro Credential
Blue Prism Accredited Developer Certification (AD01)
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