TRACY JUDE ANYANGO
Sales & Marketing Expert
Experienced Sales & Marketing Expert with a strong background in customer service and hospitality. Proven ability to enhance customer experiences & Committed to driving sales growth and customer loyalty. Recognized for exceptional interpersonal skills and the ability to foster lasting customer relationships.
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Years experience
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Language
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Skills
Work Experience
Sales & Marketing Advocate
Syncfusion
Mar 2024 — PresentCurrent
- Implemented targeted marketing campaigns, increasing lead generation .
- Implemented customer feedback initiatives that improved client satisfaction scores.
- Collaborated with sales teams to enhance customer engagement, resulting in a [number] increase in conversion rates
- Developed and executed promotional strategies that boosted product awareness.
Waitress
Acacia Premier Hotel Kisumu
Jun 2020 — Aug 2020
- Prepared restaurant tables with special attention to sanitation and order
- Provided responsible service of alcoholic beverages
- Followed all cash handling policies and procedures
Waitress
Calfie Resort Kisumu
Nov 2020 — Jun 2021
- Presented restaurant menus and helped customers select food and beverages
- Answered questions and made recommendations for complementary products
- Dealt with complaints with a positive attitude
Receptionist
Masaba Hospital
Jul 2021 — Sep 2021
- Welcomed patients and visitors, answered telephone inquiries
- Scheduled appointments and maintained timeliness
- Processed billing and payments using medical software
Bar Lady
Calfie Resort Kisumu
Oct 2021 — Dec 2021
- Prepared alcoholic and non-alcoholic beverages for bar and restaurant guests
- Interacted with customers, took orders, and served snacks and drinks
- Assessed customers’ needs and preferences and made recommendations
Head Waitress
Calfie Resort Kisumu
Jan 2022 — May 2023
- Made menu recommendations, answered customer questions, and shared additional information
- Identified ways to avoid waste and limit costs
- Provided responsible service of alcoholic beverages
Waitress
Pinecone Hotel
Jun 2023 — Dec 2023
- Prepared restaurant tables with special attention to sanitation and order
- Presented restaurant menus and helped customers select food and beverages
- Dealt with complaints with a positive attitude
Skills
Customer ServiceEmail MarketingSales StrategyTeam CollaborationNegotiation Skills
Education
Certificate, Food and Beverage Service
Kenya Utalii College
Kenya Certificate of Secondary Education
St. Barnabas Girls High School
Certifications
FOOD AND BEVERAGE SERVICE
KENYA UTALII COLLEGE
Kenya Certificate of Secondary Education Grade C
ST. BARNABAS GIRLS HIGH SCHOOL
References
Akoth Lorna
Campus Coordinator · Kenya Utalii College
Former manager
0725143192
Orando Ronny
Manager · Calfie Resort Limited
Former manager
0700196765
Languages
ENGLISH
Fluent