TRACY  JUDE ANYANGO

TRACY JUDE ANYANGO

Sales & Marketing Expert

Experienced Sales & Marketing Expert with a strong background in customer service and hospitality. Proven ability to enhance customer experiences & Committed to driving sales growth and customer loyalty. Recognized for exceptional interpersonal skills and the ability to foster lasting customer relationships.

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Years experience
0
Language
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Skills
Work Experience
Sales & Marketing Advocate
Syncfusion
Mar 2024 — PresentCurrent
  • Implemented targeted marketing campaigns, increasing lead generation .
  • Implemented customer feedback initiatives that improved client satisfaction scores.
  • Collaborated with sales teams to enhance customer engagement, resulting in a [number] increase in conversion rates
  • Developed and executed promotional strategies that boosted product awareness.
Waitress
Acacia Premier Hotel Kisumu
Jun 2020 — Aug 2020
  • Prepared restaurant tables with special attention to sanitation and order
  • Provided responsible service of alcoholic beverages
  • Followed all cash handling policies and procedures
Waitress
Calfie Resort Kisumu
Nov 2020 — Jun 2021
  • Presented restaurant menus and helped customers select food and beverages
  • Answered questions and made recommendations for complementary products
  • Dealt with complaints with a positive attitude
Receptionist
Masaba Hospital
Jul 2021 — Sep 2021
  • Welcomed patients and visitors, answered telephone inquiries
  • Scheduled appointments and maintained timeliness
  • Processed billing and payments using medical software
Bar Lady
Calfie Resort Kisumu
Oct 2021 — Dec 2021
  • Prepared alcoholic and non-alcoholic beverages for bar and restaurant guests
  • Interacted with customers, took orders, and served snacks and drinks
  • Assessed customers’ needs and preferences and made recommendations
Head Waitress
Calfie Resort Kisumu
Jan 2022 — May 2023
  • Made menu recommendations, answered customer questions, and shared additional information
  • Identified ways to avoid waste and limit costs
  • Provided responsible service of alcoholic beverages
Waitress
Pinecone Hotel
Jun 2023 — Dec 2023
  • Prepared restaurant tables with special attention to sanitation and order
  • Presented restaurant menus and helped customers select food and beverages
  • Dealt with complaints with a positive attitude
Skills
Customer ServiceEmail MarketingSales StrategyTeam CollaborationNegotiation Skills
Education
Certificate, Food and Beverage Service
Kenya Utalii College
2018 — 2020
Kenya Certificate of Secondary Education
St. Barnabas Girls High School
2013 — 2016
Certifications
FOOD AND BEVERAGE SERVICE
KENYA UTALII COLLEGE
2018 -2020
Kenya Certificate of Secondary Education Grade C
ST. BARNABAS GIRLS HIGH SCHOOL
2013-2016
References
Akoth Lorna
Campus Coordinator · Kenya Utalii College
Former manager
0725143192
Orando Ronny
Manager · Calfie Resort Limited
Former manager
0700196765
Languages
ENGLISH
Fluent