Tonya Johnson

Client Relations Specialist

Dedicated and compassionate professional with a strong background in education and customer service. Skilled in building positive relationships, organizing tasks, and fostering student and member success. Eager to bring a customer-focused approach to a dynamic organization dedicated to delivering exceptional care, support, and positive outcomes.

3362133471 Burlington, NC
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Skills
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Certifications
Work Experience
Reading Tutor
Ignite Reading
Jan 2024 — PresentCurrentRemote
  • •Delivered one-on-one reading instruction, tailoring lessons to each student’s needs.
  • •Cultivated a patient and supportive learning environment, driving student confidence and growth.
  • •Applied critical thinking to monitor progress and adjust instruction for optimal outcomes.
  • •Collaborated closely with internal support teams to implement interventions.
Substitute Teacher
Alamance County Schools System
Oct 2017 — Mar 2024Burlington, NC
  • •Implemented and adapted lesson plans to maintain continuity in instruction across grades K–12.
  • •Prepared classroom environments that promoted safety, inclusion, and focused learning.
  • •Provided individualized tutoring, mentoring, and academic support.
  • •Maintained proactive classroom management, fostering discipline and engagement
Server
Mykonos Grill
Sep 2015 — Jun 2018Graham, NC
  • •Delivered prompt, courteous service, ensuring every guest had a positive dining experience.
  • •Managed table settings, coordinated with kitchen staff, and ensured timely service.
  • •Listened attentively to guest concerns, resolving issues promptly.
  • •Prepared for large parties, coordinated reservations, and supported team success.
Skills
Verbal and Written CommunicationOrganizational AbilitiesClassroom ManagementCreative Problem-SolvingSelf-MotivatedConflict ResolutionSafety AwarenessRelationship Building and Management
Education
High School Diploma
Northeast Guilford High School
2000 — 2004
Certificates
Dental Assisting
NCDATS
2011
NC Effective Substitute Training
Alamance Community College
2017
Science of Reading Certification
Ignite Reading
2024
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