Tiago Viriato Samuel

Operations, Laboratory and Quality Excellence Manager

Operations, Laboratory and Quality Excellence Manager with over 15 years of experience in QHSE management, industrial operations, mining, and integrated management systems (ISO 9001, ISO 14001, ISO 45001, ISO 17025). Skilled in analytical method development, team leadership, and continuous improvement. Fluent in English and Portuguese, seeking to leverage expertise in laboratory management and quality systems to drive operational excellence.

Tete - Matema - Mozambique
0+
Years experience
0
Languages
0
Skills
Work Experience
Laboratory Manager / Operations Supervisor / Analyst
Bureau Veritas
2012 — 2018Tete, Beira, Maputo, Matola
  • Supervised 25–50 staff across multiple laboratories, ensuring operational efficiency and compliance
  • Designed, implemented, and maintained ISO 17025-accredited laboratories in accordance with SANAS
  • Managed internal & external audits, non-conformities, and Corrective and Preventive Action (CAPA) systems
  • Delivered training on analytical methods (HGI, Calorific Value, Ash, Float/Sink), QA/QC, and data integrity
  • Maintained strong relationships with major clients (Vale, ICVL, MPDC, JINDAL)
  • Provided technical support for process improvement and production decision-making
Site Manager
Babcock Mozambique (Vale Mine)
Jan 2019 — May 2021Tete
  • Managed site operations and maintenance activities in alignment with Vale HSE and ISO management standards
  • Conducted toolbox talks, safety briefings, and risk mitigation actions according to RG-19
  • Supported continuous improvement of documentation and preventive maintenance systems
  • Ensured operational safety and adherence to environmental and quality compliance requirements
Mineral Operations Coordinator
SGS Mozambique
Dec 2022 — May 2023Maputo
  • Oversaw laboratory operations, ensuring compliance with ISO 17025 and SANAS requirements
  • Conducted inspection, sampling, and testing of coal and non-energy minerals (iron, manganese, etc.)
  • Managed sample workflows, analytical accuracy, quality control, and timely reporting to clients
  • Led internal audits, root cause analysis, and CAPA implementation, improving audit performance by 15%
  • Delivered HSE and quality awareness training, reinforcing laboratory safety culture
  • Participated in technical meetings with key clients to ensure transparency and compliance
Mozambique Representative
BLUESTAR MANAGEMENT SYSTEMS LLC
Jan 2023 — PresentMaputo
  • Client acquisition, local visits, service follow-up, and maintaining commercial relationships
  • Conduct and organize audits for certification and data collection in line with international standards
  • Direct client billing, account reconciliation, and transferring fees to certification bodies
  • Ensure ISO compliance (9001, 14001, 45001, IMS) and support certificate issuance
  • Formal correspondence management via email, ensuring traceability and transparency
  • Report preparation and submission of legal documentation and authenticated records for accreditation
  • Confidentiality preservation, amicable dispute resolution, and safeguarding institutional reputation
Lab Supervisor
HAMC
Jan 2025 — PresentCurrentZambézia
  • Lead teams, coordinate daily laboratory activities, and provide staff training
  • Interpret and analyze laboratory data, identify anomalies, and investigate root causes of problems or areas for improvement
  • Ensure calibration of laboratory equipment and measuring instruments
  • Preparation of reports for regulatory authorities and international clients; execution of internal and external audits (ISO 900, ISO 17025 and monitoring KPIs)
  • Monitor delivery of products and equipment requested for the laboratory
  • Train the team in standard operating procedures
  • Perform Lab Analysis for Heavy Metals Mining
Skills
Laboratory Management & ISO 17025 (SANAS)SHEQ, HSE & Risk Management (ISO 9001/14001/45001)Production Support & Operational PlanningMass Balance Monitoring & Data AccuracyRoot Cause Analysis, CAPA & Incident InvestigationsContinuous Improvement & SOP DevelopmentTeam Leadership, Training & Performance ManagementCompliance, Audit Execution & Technical ReportingSAP, MS Office, Laboratory Information SystemsAdvanced Excel (Power Query, VBA, Pivot Tables)
Education
Master of Science, Environmental Management
Universidade Pedagógica de Maputo
Bachelor of Science, Chemical Engineering
Eduardo Mondlane University
Technical Diploma, Analytical Chemistry
Instituto Industrial de Maputo
Certifications
SANAS Technical Signatory – ISO 17025
Bureau Veritas
Internal Auditor – ISO 9001, ISO 14001, ISO 45001
Bureau Veritas
Integrated Management Systems (ISO 9001, 14001, 45001)
Udemy
Strategic Sourcing for Buyers
Udemy
Languages
Portuguese
native
English
fluent
ADDITIONAL INFORMATION
Availability to relocate
Driving License
Category C
References available upon request
References available upon request.
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