{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Tia Mundy",
    "label": "Customer Support Representative",
    "summary": "Tia Mundy, a customer-focused professional with experience in assisting daily operations in a fast-paced cafe environment. Known for delivering excellent customer service and managing tasks efficiently. Eager to leverage my skills in a customer support role.",
    "location": "Gillingham, Dorset, United Kingdom"
  },
  "work": [
    {
      "company": "Rose Cafe",
      "position": "Cafe Assistant",
      "startDate": "2025",
      "highlights": [
        "Assisted with daily operations including customer service for 10-15 customers during busy shifts, working 4-hour shifts, food preparation, and cleaning tasks",
        "Managed inventory and restocked supplies every shift for 12 tables, including refilling reusable sauce bottles, salt, and sugar sachets on tables",
        "Handled customer complaints, worked behind the till and coffee machine, and carried plates of food from the kitchen to customers to ensure smooth service"
      ]
    }
  ],
  "skills": [
    "Customer Service",
    "Time Management",
    "Inventory Management",
    "Communication",
    "Problem Solving"
  ],
  "certificates": [
    {
      "name": "Functional Skills Level 1 in Maths"
    },
    {
      "name": "Functional Skills Level 1 in English"
    },
    {
      "name": "Functional Skills Level 2 in English"
    }
  ],
  "availability": {
    "status": "actively-looking",
    "workType": [
      "remote"
    ],
    "sponsorship": false
  },
  "ats": {
    "keywords": [
      "Cafe Assistant",
      "Rose Cafe",
      "Customer Service",
      "Time Management",
      "Inventory Management",
      "Communication",
      "Problem Solving",
      "Functional Skills Level 1 in Maths",
      "Functional Skills Level 1 in English",
      "Functional Skills Level 2 in English",
      "Customer Support Representative"
    ],
    "yearsOfExperience": 2,
    "seniority": "junior"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
  "meta": {
    "version": "1.2.2",
    "canonical": "https://livelink.cv/tia-mundy/cv.json",
    "lastModified": "2026-08-25T12:24:41.614Z",
    "generator": "FreeCV.org"
  }
}