Thomas van der Elsen

Technical Delivery Lead stepping into product, combining deep technical experience leading complex projects. I excel at digging into what users and stakeholders actually need, translating complex requirements into clear implementation plans, and working closely with teams to deliver solutions that empower customers with the tools and knowledge to succeed long after launch. Looking to bring strong system architecture, integration expertise and execution focus into a product-driven role.

Rugeley, UK

Years experience

Skills

Work Experience

Technical Delivery Lead

Nervecentre Software LtdWokingham, UK

Apr 2024 — Present

Led two major multi-project digital transformation programmes for three NHS Trusts.
Delivered end-to-end rollouts of core clinical modules, including EPMA, Clinical Documents, Order Communications, e-Observations, and task management.
Delivered an EPMA project at a Welsh Health Board, including complex integrations with national systems.
Delivered the company's first SaaS migration, and the first integration using Entra ID for user authentication.
Delivered Task Management at a private healthcare provider with over 30 hospitals in the UK, going live at multiple hospital sites simultaneously.
Managed multiple complex projects concurrently whilst adhering to tight deadlines.
Collaborated with clinical and technical stakeholders to define scope of work and deliverables for each project.
Built strong relationships with key stakeholders through proactive engagement, becoming a trusted partner.
Created system design documentation, requirements analysis, technical specifications, and workflow diagrams.
Created and delivered online and in-person training sessions to customers and to internal teams.
Provided guidance on Business Continuity planning, and ingestion of data into data warehouses for reporting.

Senior Technical Consultant

Nervecentre Software LtdWokingham, UK

Feb 2024 — Mar 2024

A trusted SME, translating complex software capabilities into tailored technical solutions and providing high-level guidance to both internal teams and healthcare clients.
Provided technical guidance and mentorship to junior consultants on projects.

Technical Consultant

Nervecentre Software LtdWokingham, UK

Feb 2015 — Jan 2024

Delivered end-to-end implementations of e-observations (vital signs monitoring), task management, EPMA, Assessments, and Fluid Balance modules across acute NHS and private healthcare settings.
Partnered with clinical and IT teams throughout the project lifecycle, from project initiation through development, build, go-live, and into BAU support.
My clients included a private healthcare provider, an Australian public health district, and >20 acute NHS Trusts.
Provided technical consultation, implementation of system configuration, technical support, and troubleshooting to ensure seamless adoption by clinical end-users.
Specialised in healthcare information exchange integration of NHS systems, primarily using HL7 v2 covering ADT, MFN and ORU message types, becoming a subject matter expert in the organisation.
Gathered non-clinical requirements of user needs and developed appropriate solutions to meet those needs.
Performed system upgrades, maintenance and troubleshooting on Linux (Ubuntu) and SQL (MySQL).
Developed documentation, including technical specification documents and system diagrams.
Built strong working relationships with users across all levels of the customer organisation.

Technical Implementation Consultant

Aptitude SoftwareLondon, UK

Jul 2009 — Feb 2015

Delivered end-to-end accounting engine implementations (Microgen/Aptitude Accounting Hub) for high-profile clients including Discover, Standard Bank, and Nokia, driving technical design, client requirements gathering, custom development, testing, and deployment.

Implementation Consultant

Insource IT Consultancy LtdReading, UK

Jul 2007 — Jul 2009

Engineered bespoke SQL Server data warehouse and custom ELT pipelines to deliver reporting and SharePoint integrations for healthcare clients.

Skills

SQLMS SQLMySQLLinuxJavaJavaScriptFHIRHL7 v2 (integration)PHPHTMLCSSJiraMicrosoft OfficeRESTful APIsProject ManagementTeam LeadershipMentoringBusiness AnalysisData VisualisationActive ListeningCommunicationAgile

Education

Master of Engineering, Computer Systems Engineering - 2:1 (Hons)

University of Warwick

2003 — 2007

A-Levels

Maiden Erlegh 6th Form

2002 — 2003

A level (AS & A2) Computing - A, Mathematics (Mechanics), and Physics - B, AS level Statistics - B

Volunteering

Various positions, ConFuzzled UK Ltd

Apr 2008 - May 2027

Coordinated volunteer teams including directly leading a team of up to nine.

Director, BerkshireFurs CIC (ongoing)

Apr 2024

Organising regular social events in Berkshire since Oct 2022 for furry, LGBTQ+ and Neurodivergent community.
Completing annual company accounts, confirmation statement, and corporation tax submissions.

Interests

Technology

Projects such as a home lab, media server, and using a Raspberry Pi as a flight tracker (ADS-B receiver).
Designing, slicing, and printing functional parts using CAD software for an FDM 3D printer.

Charity Fundraising

Cycling events, most recently cycling 66 miles (100km) round Loch Ness for Macmillan Cancer Support.

Languages

English (native), Dutch (advanced), German (basic)