{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Thet Thet Nwel",
    "label": "Product & Project Manager",
    "image": "https://freecv.org/i/avatars/12e52c4c-3a65-4aa5-b7c0-5226e18ae13c/avatar.webp?t=1786596933327",
    "summary": "Results-driven and self-motivated Project Manager with six years of proven experience in the banking industry. Skilled in all facets of project management, including strategic planning, budgeting, and cross-functional coordination to ensure successful project delivery. Possesses a strong foundation in customer service, operations management, and people leadership, with a track record of driving efficiency and fostering collaboration across teams. Adept at aligning project objectives with organizational goals to deliver measurable business outcomes."
  },
  "work": [
    {
      "company": "iNFoNet Solution",
      "position": "Software Developer",
      "location": "Yangon, Myanmar",
      "highlights": [
        "Conducted market research and collaborated with cross-functional teams to develop strategic initiatives",
        "Designed, coded, and tested software solutions to meet business requirements, ensuring quality, efficiency, and scalability",
        "Contributed to the full software development lifecycle from concept to deployment, aligning technical deliverables with organizational goals"
      ]
    },
    {
      "company": "KBZ Bank",
      "position": "Assistant Supervisor",
      "location": "Yangon, Myanmar",
      "highlights": [
        "Supported daily branch operations and contributed to a positive, team-oriented environment",
        "Supervised staff performance, provided coaching and guidance, and ensured compliance with banking policies and procedures",
        "Assisted in managing customer service delivery, operational efficiency, and workflow coordination",
        "Recognized for fostering collaboration, maintaining high service standards, and driving continuous improvement across teams"
      ]
    },
    {
      "company": "KBZ Bank",
      "position": "Trainer",
      "location": "Yangon, Myanmar",
      "highlights": [
        "Delivered product and service awareness programs to front-line employees",
        "Engaged in pilot projects for new products and services, ensuring smooth implementation and effective adoption",
        "Fostered a culture of continuous learning and improved customer service delivery and operational efficiency"
      ]
    },
    {
      "company": "KBZ Bank",
      "position": "Service Quality Manager",
      "location": "Yangon, Myanmar",
      "highlights": [
        "Led and motivated the team to consistently deliver outstanding customer service",
        "Developed and implemented loyalty programs to strengthen customer relationships and increase satisfaction",
        "Fostered a culture of accountability and continuous improvement, enhancing overall customer experience"
      ]
    },
    {
      "company": "KBZ Bank",
      "position": "Regional Incharge",
      "location": "Yangon, Myanmar",
      "highlights": [
        "Oversaw branch operations and ensured alignment with organizational goals across multiple locations",
        "Delivered information for new products, processes, and procedures to branch managers and front-line staff",
        "Collaborated on regional and seasonal CSR programs to strengthen community engagement",
        "Developed service quality management frameworks and acted as compliance liaison for fraud prevention and risk management",
        "Reviewed business performance and managed operations, financial oversight, quality control, and leadership development"
      ]
    },
    {
      "company": "KBZ Bank",
      "position": "Project Manager",
      "location": "Yangon, Myanmar",
      "highlights": [
        "Defined project scope, objectives, and deliverables within management guidance and timelines",
        "Planned and coordinated tasks, sub-tasks, and stakeholder engagement, ensuring efficient resource allocation and adherence to schedules",
        "Implemented new product and service projects, improved and upgraded existing operational processes",
        "Collaborated with cross-functional teams to achieve project goals in a timely and efficient manner",
        "Tracked project implementation against KPIs, established achievement measurement criteria, and developed structured project closure procedures"
      ]
    },
    {
      "company": "KBZ Bank",
      "position": "Sales and Network Management (Digital Banking)",
      "location": "Yangon, Myanmar",
      "highlights": [
        "Initiated the development of new products and services while designing effective sales strategies to drive growth",
        "Identified strengths and opportunities by analyzing market trends and conducted research to evaluate operational effectiveness, processes, and stakeholder engagement",
        "Monitored tasks to ensure alignment with budgets, resources, and timelines, while assessing team performance against established KPIs",
        "Supported the General Manager in shaping business strategies, contributed to achieving organizational goals and strengthening overall market competitiveness"
      ]
    },
    {
      "company": "KBZ Bank",
      "position": "Deputy Head of Acquiring Product (Card Business)",
      "location": "Yangon, Myanmar",
      "highlights": [
        "Managed nationwide ATM operations and drove market research initiatives to strengthen acquiring products and services",
        "Oversaw vendor management, collaborating closely with internal teams and external stakeholders to ensure seamless delivery and operational efficiency",
        "Aligned product strategies with customer needs and organizational objectives, contributed to enhancing service accessibility, optimizing card business operations, and supporting the bank’s growth in the payments sector"
      ]
    },
    {
      "company": "Yoma Bank",
      "position": "Product Manager",
      "location": "Yangon, Myanmar",
      "highlights": [
        "Directed and delivered complex projects across deposit products, lending portfolios, agent banking initiatives, and international remittance services",
        "Oversaw project planning, budgeting, and execution while ensuring compliance with regulatory standards and alignment with organizational strategy",
        "Coordinated cross-functional teams to achieve milestones, optimize resources, and drive successful project outcomes",
        "Recognized for strengthening operational efficiency, enhancing customer accessibility, and supporting digital transformation within the banking sector"
      ]
    }
  ],
  "education": [
    {
      "institution": "University of Computer Studies (Yangon)",
      "degree": "Bachelor of Science",
      "field": "Computer Science"
    }
  ],
  "skills": [
    "Project Governance",
    "Stakeholder Communication",
    "Risk & Compliance",
    "Performance Monitoring",
    "Resource & Portfolio Management",
    "Resource & Portfolio"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    }
  ],
  "certificates": [
    {
      "name": "Certificate in Project Management",
      "issuer": "London Business University",
      "date": "2021-11",
      "url": "https://info@ibu.edu.mm"
    },
    {
      "name": "Result-Based Management for Projects Management",
      "issuer": "Parami University",
      "date": "2021-12"
    },
    {
      "name": "Certificate in Organizational Culture and Communication",
      "issuer": "Parami University",
      "date": "2022-03"
    },
    {
      "name": "Certificate in Sales Process and Communication",
      "issuer": "Parami University",
      "date": "2022-07"
    },
    {
      "name": "Certificate in Business Management",
      "issuer": "UMFCCI",
      "date": "2019-05"
    },
    {
      "name": "Certificate in Facilitation",
      "issuer": "Myanmar Metropolitan College",
      "date": "2019-05"
    }
  ],
  "interests": [
    "Reading",
    "Travelling"
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
  },
  "ats": {
    "keywords": [
      "Computer Science",
      "Project Governance",
      "Stakeholder Communication",
      "Risk & Compliance",
      "Performance Monitoring",
      "Resource & Portfolio Management",
      "Resource & Portfolio",
      "English",
      "Certificate in Project Management",
      "Result-Based Management for Projects Management",
      "Certificate in Organizational Culture and Communication",
      "Certificate in Sales Process and Communication",
      "Certificate in Business Management",
      "Certificate in Facilitation",
      "Software Developer",
      "iNFoNet Solution",
      "Assistant Supervisor",
      "KBZ Bank",
      "Trainer",
      "Service Quality Manager",
      "Regional Incharge",
      "Project Manager",
      "Sales and Network Management (Digital Banking)",
      "Deputy Head of Acquiring Product (Card Business)",
      "Product Manager",
      "Yoma Bank",
      "Reading",
      "Travelling",
      "Product & Project Manager"
    ],
    "yearsOfExperience": 0,
    "seniority": "executive",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
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  "i18n": {
    "primary": "en"
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    "lastModified": "2026-08-13T05:02:15.584Z",
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}