Tatjana Radovanovic
Guest-focused and experienced cruise professional with nearly two years of onboard experience on Royal Caribbean ships, combined with a strong background in sales, customer service, guest engagement and event hosting. Experienced in creating engaging guest experiences through events, product presentations, promotional activities and raffles. Confident communicating with international guests, presenting to groups and creating a lively and welcoming atmosphere. Adaptable, energetic and highly organized, with strong communication and teamwork skills and a genuine interest in developing a career in Activities and Entertainment with Royal Caribbean.
Banja Luka, Bosnia and Herzegovina
0
Years experience
0
Languages
0
Skills
Work Experience
Retail Sales Associate
- Selected Assistant Manager / Leadership Training, developing skills in team leadership, daily operations and performance management.
- Selected to host and lead guest-facing events, including product presentations, raffles and promotional activities for international audiences.
- Planned and coordinated raffle and promotional events, from preparation and guest engagement to event execution.
- Developed strong public speaking and presentation skills through regular interaction with and presentations to groups of international guests
- Successfully combined sales performance with strong guest engagement in a fast-paced international cruise environment.
Sales assistant
- Provide information to customers regarding specific products
- Use consultative sales approach to understand customer needs and recommend relevant offers
- Perform visual merchandising and cooperate with management team to increase store efficiency
- Providing information to customers regarding a specific product
- Used a consultative sales approach to understand customers needs and to recommend relevant offers
- Visual merchandising and cooperation with management team to increase efficiency of our store.
Sales Assistant
- Provided sales and service support
- Informed customers about specific products
- Used consultative sales approach to understand customer needs and recommend relevant offers
- Performed visual merchandising and cooperated with management team to increase store efficiency
- Providing information to customers regarding a specific product
- Used a consultative sales approach to understand customers needs and to recommend relevant offers
- Visual merchandising and cooperation with management team to increase efficiency of our store.
Sales Assistant
- Provided sales and service support
- Informed customers about specific products
- Used consultative sales approach to understand customer needs and recommend relevant offers
- Performed visual merchandising and cooperated with management team to increase store efficiency
- Providing information to customers regarding a specific product
- Used a consultative sales approach to understand customers needs and to recommend relevant offers
- Visual merchandising and cooperation with management team to increase efficiency of our store.
Waitress
- Greeted guests
- Presented menus and answered questions about menu items
- Took food and drink orders
- Served customers
- Handled bill payments
- Greeting guests
- Present menus to guests and answer questions about menu items or making recommendations
- Taking food and drink orders
- Serving
- Dealing with bill payments.
Waitress
- Greeted guests
- Took drink orders
- Served customers
- Handled bill payments
- Greeting guests
- Taking drink orders
- Serving
- Dealing with bill payments.
Kids club animator
- Delivered activities, games and sports within area
- Organized and scheduled new events and activities
- Controlled registration of children
- Established and maintained a safe play environment for children
- Performed face painting and masquerades for children
- Deliver activities, games and sport within area
- Organize and schedule new invents and activities
- Control registration of children
- Established and maintained a safe play and environment for the children
- Face painting and masquerades for children.
Skills
Customer ServiceVisual MerchandisingProduct PromotionCommunicationTeamworkCreativityProblem SolvingAdministrationMarketingCreativity and problem solvingMarketing and salesNegotiation
Education
Scene make-up artist, hair dresser and wigger
T.S. Pavle Savic, Novi Sad
Languages
English
Intermediate
Hungarian
Intermediate
Serbian
Native
Spanish
Advanced