TANIA ENGELBRECHT

Accomplished Administration and Operations Professional

Accomplished Administration and Operations Professional with over seven years of progressive experience supporting multidisciplinary teams across healthcare, retail, and education environments. Known for optimizing administrative processes, coordinating complex operational tasks, and maintaining meticulous attention to detail in compliance-driven workplaces. Skilled at liaising between departments, ensuring effective documentation, and delivering accurate reporting to meet management objectives. Recognized for leadership, adaptability, and a proactive mindset that consistently improves organizational efficiency and staff collaboration.

Cape Town
0
Languages
0
Skills
Work Experience
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Karl Bremer Hospital
  • Answered all internal and external calls according to Code of Conduct
  • Connected/diverted calls to appropriate section/persons
  • Answered general enquiries, noted and gave messages
  • Adhered to internal policies and prescripts for the Public Service
  • Broadcasted for staff over the intercom
Administrative Intern
Karl Bremer Hospital
Apr 2025 — Mar 2026
  • Provide full administrative and clerical support to hospital departments, ensuring accuracy and compliance in all correspondence and documentation
  • Assist HR with maintaining staff records, leave registers, and onboarding documentation to ensure policy alignment
  • Coordinate meetings and events, prepare agendas, record minutes, and follow up on action items to ensure accountability
  • Compile reports, maintain compliance records, and support audit preparation
  • Manage office resources, order supplies, and maintain equipment
  • Provide executive assistance to the Admin Officers by handling correspondence, maintaining accurate filing and office systems
  • Coordinate procurement processes, requests, and vendor communications to support operational continuity
  • Prepare departmental reports and assist senior management with tracking KPIs and audit submissions
  • Promote confidentiality and data protection in accordance with POPIA and institutional standards
  • Ensure all request for repairs are captured on Engineering portal
  • Liaise with engineering/workshop staff to ensure repairs are completed within timeframes
  • Weekly meetings with Engineering management team to remedy any issues
  • Ensure all contracts are in place
  • Ensure all Service providers carry out their task related to Grounds and Waste Management
  • Monitor supplier performance related to contracts
  • Develop and draft Service Level Agreements for approved bids
  • Develop, obtain, peruse, and correct drafted specifications for goods and services
  • Do physical Site inspections for contract related services
  • Develop checklists for all contracts to ensure compliance in terms of financial instructions
  • Advertise bids on the Government IPS system
  • Ensure the timeous renewal of all formal and informal bids for the institution
  • Formalise all contracts for maintenance of equipment
  • Hand over all offers to the Evaluation Committee and serve as administrative support to the Committee
  • Handle all enquiries related to SCM matters
  • Draft bid memoranda, for the approval of the recommendation, to the delegated official, Bid Evaluation, and Adjudication Committees
  • Inform the successful bidder and issue a letter of acceptance
  • Ensure the successful Supplier / Bidder receives the official order
Supervisor
Big Five Duty Free
Jan 2022 — Apr 2025
  • Supervised retail operations on the sales floor, overseeing cash management, shift coordination, and staff scheduling
  • Trained and mentored new team members, fostering accountability, product knowledge, and customer service excellence
  • Monitored stock levels, executed visual merchandising standards, and ensured compliance with airport retail policies
  • Assisted in daily financial reconciliations, reporting discrepancies promptly to management
  • Contributed to continuous improvement initiatives, enhancing workflow efficiency and employee engagement
School Assistant
Eureka Primary School
Dec 2020 — Apr 2021
  • Supported educators with lesson planning, classroom setup, and administrative record maintenance
  • Provided individualized student assistance, promoting literacy and engagement in classroom activities
  • Assisted with exam preparation, data entry, and general supervision during school hours
  • Collaborated with teachers and staff to create a structured, supportive, and inclusive learning environment
Administrative Clerk / Receptionist
Vans Bookbinders
Oct 2017 — Apr 2020
  • Managed reception operations, customer communication, and scheduling for incoming client orders
  • Prepared quotations, processed orders, and maintained detailed records of production and delivery timelines
  • Supported payroll and timekeeping activities, ensuring accurate submission of staff hours
  • Created and maintained an organized filing and archiving system to support audit readiness and process tracking
  • Acted as liaison between clients and management to ensure professional, efficient service delivery
Skills
Administrative & Operational Management – Scheduling, documentation, procurement, HR support, and logistics coordination.Customer & Stakeholder Relations – Building trusted partnerships with internal teams, vendors, and service providers.Leadership & Team Development – Guiding and motivating team members to achieve operational and service excellence.Data & Records Control – Ensuring precision in record-keeping, audits, and digital document systems.Compliance & Confidentiality – Upholding integrity and compliance with POPIA, HR, and departmental policies.Technical Proficiency – Skilled in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and database systems, (Logis, Clinicom).
Education
Matric
St. Andrews High School
Certificate in Business Administration
Unknown
Languages
Afrikaans
Fluent
English
Fluent
Interests

Community outreach initiatives, professional development workshops, exploring local culture, and continuous learning in administrative and business management disciplines.

References
Mr Dirk Heyns
Supervisor, Big Five Duty Free

074 779 8059

Mr Ricardo Mitchell
Supervisor

078 182 0601

Zandre Cupido
AO Support Services

076 497 6060

Mishka Mohamed
Supervisor Linen Bank

078 770 8660

Skills
Knowledge of Hectis and PCHIS Systems
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