Syed Muhammad Sibtain Naqvi

Any Suitable Position

Dedicated and hardworking professional with experience as a Hotel Supervisor and Machine Operator. Skilled in supervising daily hotel operations, leading teams, ensuring excellent customer service, and maintaining high operational standards. Experienced in operating and monitoring machinery, following safety procedures, maintaining productivity, and ensuring quality output. Strong leadership, communication, and problem-solving skills with the ability to work effectively in fast-paced environments. Reliable, adaptable, and committed to achieving organizational goals through professionalism and teamwork.

[email protected] +923139780978 Putra Mejistik, Jalan Ipho, Kuala Lumpur, Malaysia
0+
Years experience
0
Languages
0
Skills
Work Experience
Cafe Supervisor
Grumpy Cafe
Mar 2023 — PresentCurrentKuala Lumpur, Malaysia
  • Optimized daily operations, enhancing service efficiency by 30% over six months
  • Spearheaded training and mentorship for a team of 15 staff, boosting customer satisfaction ratings by 25%
  • Engineered inventory management strategies, cutting food waste by 20% within three months
  • Developed and executed promotional campaigns that increased cafe foot traffic by 40% during the summer season
Office Supervisor
Helium Company
May 2010 — Dec 2015Islamabad, Pakistan
  • Optimized office operations, driving a 25% boost in overall productivity within six months
  • Led a team of 15 staff, elevating employee performance and slashing turnover by 30%
  • Engineered a new filing system, reducing retrieval time by 40% within three months
  • Coordinated 10 successful projects, enhancing client satisfaction scores by 20%
  • Managed office budget effectively, cutting operational costs by 15% while sustaining service quality
Machine Operator
Caldini
Jun 2020 — Sep 2022Gebza, Turkey
  • Spearheaded operation of advanced machinery, driving a 25% production increase within six months
  • Executed proactive maintenance on equipment, achieving a 30% reduction in downtime and enhancing overall efficiency
  • Monitored and enforced production quality standards, resulting in a 15% decrease in defects over a three-month period
  • Trained and mentored new operators, boosting team productivity by 20% within the first quarter
  • Implemented rigorous safety protocols, leading to a 40% reduction in workplace incidents during the past year
Hotel Supervisor
Outsider Cafe
Feb 2016 — Nov 2019Shah Alam, Malaysia
  • Optimized inventory management systems, achieving a 15% reduction in supply costs
  • Spearheaded personalized guest experience initiatives, elevating customer satisfaction scores by 20%
  • Streamlined front desk operations, reducing average guest check-in time by 30% to enhance efficiency
  • Engineered comprehensive training programs, boosting staff productivity by 25% and service quality
Skills
Customer ServiceTeam LeadershipInventory ManagementConflict ResolutionSales StrategiesMicrosoft OfficeTime ManagementBudgetingQuality ControlData EntryTraining & DevelopmentCommunication Skills
Education
SSC, Arts
FG Government High School Islamabad
2006 — 2008
HSSC, Art
FG Boys Higher Secondary College
2008 — 2010
Languages
Urdu
Native
Turkish
Advanced
Malay
Intermediate
English
Fluent
References available upon request.