STEPHANIE ALLEN

Friendly and approachable with strong communication skills. Capable of handling busy environments with calm efficiency and positive attitude. Quick to learn and adapt, ensuring seamless service and customer satisfaction. Driven by commitment to teamwork and genuine interest in connecting with people.

Stretford, M320UW
0
Skills
Work Experience
Bar Staff Member
The melvilleManchester
Jul 2020 — Oct 2022
  • Kept bar stocked and organised for easy access and quick service to customers
  • Served customers with a friendly demeanour, promptly taking orders and delivering beverages
  • Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance
  • Adapted to busy periods by efficiently managing multiple customer orders simultaneously
  • Dealt with situations when customers became very challenging, learnt how to calm the situation down
  • I am very good at listening and understanding people in challenging situations
Supervisor/technician
CoralSt helens
Mar 2012 — Aug 2022
  • Assisted in the recruitment and training of new staff members, building a strong, efficient team
  • Resolved customer complaints swiftly, turning negative experiences into positive outcomes
  • Maintained high standards of cleanliness and organisation in the workplace
  • Fostered a positive working environment, encouraging teamwork and collaboration
  • Dealt well with any challenging situations amongst my staff, resolved any staff complains in my work place, finding a solution to the problem
Retail Worker
The british heart foundationManchester
Feb 2011 — Mar 2012
  • Maintained a tidy and safe shopping environment, following health and safety guidelines
  • Engaged customers in conversation to offer helpful product and purchase support
  • Helped to close store down by restocking shelves, cleaning till areas and counting cash
  • Managed till operations and payment processing, providing change, receipts and packing bags
  • Resolved customer complaints calmly and professionally, providing mutually-beneficial resolutions
Skills
Hard workingGood time keepingGood with patientsGood with computersFlexible working hoursBasic first aidCreative problem solvingPositive attitudeCreative thinkingDecision makingExcellent listeningPassionateReliable RespectfulApprochableFriendly
Education
Completed care course at St, Helens college
Currently completing an Entry level 3 Access to Stewarding course with Total people
Mar 2008 — Jul 2008
  • Completed care course at St, Helens college
  • Currently completing an entry level 3 access to stewarding course with total people
Websites, Portfolios and Profiles
www.gov.uk/child-maintenance
Custom Section
2026-09-03, 121055485276, 108976436