Ssemyano Farouk

Housekeeping

Enthusiastic hospitality professional with 3 years of experience in high-volume restaurants and specialty coffee shops. Known for excellent customer rapport, upselling ability, and latte art skills.

Doha, Qatar
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Project
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Language
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Skills
Work Experience
Waiter
Jun 2023 — PresentCurrent
Housekeeping
Sep 2021 — May 2023
Projects
Hospitality Service Improvement Project

Helped improve guest satisfaction at Thatukada Restaurant by introducing upselling techniques and menu recommendations, leading to repeat customer visits.

Skills
Customer Service Excellencecash handlingPOS systemFood and Beverage ServiceHousekeeping & Hygiene StandardsTeamwork & AdaptabilityMultilingual CommunicationComputer Literacy (MS Excel, Word, PowerPoint)Upselling & Revenue GrowthProblem Solving & Guest Relations
Education
high school diploma, Computer
Trust high school
2016 — 20193.8 / 4.0
Languages
Arabic
Basic