{
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  "basics": {
    "name": "Sophia Irvin",
    "label": "International Business Management Student",
    "summary": "International Business Management student with academic and professional experience in Germany and the United States. Experienced in sales, customer service, hospitality, event operations, tutoring, and working with corporate/VIP clients. Trilingual in German, English, and Greek, with strong communication, interpersonal, and organizational skills. Seeking to apply my international perspective and hands-on experience in business development, sales, marketing, operations, or management roles.",
    "location": "Jackson, Michigan I Open to Relocation "
  },
  "work": [
    {
      "company": "Germany",
      "position": "Individual Support / Inclusion Support",
      "startDate": "2026",
      "highlights": [
        "Provided dedicated one-on-one support to a child with a disability in a kindergarten environment",
        "Assisted with daily routines, activities, and participation in the classroom",
        "Adapted support to the child’s individual needs",
        "Worked closely with teachers and staff to support the child’s well-being and inclusion"
      ]
    },
    {
      "company": "SAP Arena Mannheim",
      "position": "VIP Logenhostess",
      "startDate": "2022",
      "endDate": "2025",
      "highlights": [
        "Managed two private VIP suites simultaneously, serving up to 20 corporate guests per event",
        "Provided personalized VIP hospitality during major sporting events and concerts",
        "Served food and beverages and maintained professional presentation of the suites",
        "Responded to individual guest requests and provided attentive, professional customer service",
        "Interacted directly with corporate clients, executives, and employees from major companies",
        "Worked independently in a fast-paced event environment while maintaining high service standards"
      ]
    },
    {
      "company": "United States",
      "position": "Childcare Provider",
      "startDate": "2019",
      "endDate": "2025",
      "highlights": [
        "Provided childcare for children across different age groups, including children as young as one year old",
        "Managed daily routines and age-appropriate activities",
        "Communicated with parents regarding schedules, needs, and activities",
        "Demonstrated responsibility, adaptability, and strong interpersonal skills"
      ]
    },
    {
      "company": "Schülerhilfe & Private Tutoring",
      "position": "Tutor",
      "startDate": "2019",
      "endDate": "2025",
      "highlights": [
        "Provided tutoring in Mathematics, German, and English",
        "Worked with students across different age groups",
        "Adapted teaching methods to individual learning needs",
        "Supported students with homework, exam preparation, and academic development",
        "Provided tutoring both through an educational organization and independently"
      ]
    },
    {
      "company": "Vodafone",
      "position": "Sales Representative",
      "startDate": "2024",
      "highlights": [
        "Acquired new customers through direct sales and proactive outreach",
        "Identified customer needs and recommended suitable Vodafone products and services",
        "Conducted customer consultations and closed new contracts",
        "Maintained relationships with existing customers and supported customer retention",
        "Identified opportunities for upselling additional products and services"
      ]
    },
    {
      "company": "Various Employers",
      "position": "Restaurant & Event Staff",
      "startDate": "2019",
      "endDate": "2022",
      "highlights": [
        "Provided food and beverage service in restaurants and at events in Germany",
        "Served customers in fast-paced, high-volume environments",
        "Handled food and beverage sales and payment transactions",
        "Supported event operations and customer service",
        "Assisted at community and cultural events"
      ]
    },
    {
      "company": "Germany",
      "position": "Call Center Representative",
      "startDate": "2016",
      "highlights": [
        "Handled customer telephone calls",
        "Responded to customer questions and requests",
        "Developed early professional communication and customer service skills"
      ]
    }
  ],
  "education": [
    {
      "institution": "High School",
      "degree": "High School Diploma",
      "field": "General Studies",
      "endDate": "2019"
    },
    {
      "institution": "Germany",
      "degree": "Bilingual Secretary (Fremdsprachensekretärin)",
      "field": "Sprachen",
      "endDate": "2022"
    },
    {
      "institution": "Hochschule Worms",
      "degree": "B.A. in International Management",
      "field": "International Business Management"
    }
  ],
  "skills": [
    "Sales & Business Development",
    "Customer Relationship Management",
    "Customer Acquisition & Retention",
    "Negotiation & Contract Closing",
    "Communication & Interpersonal Skills",
    "Customer Service",
    "Event & Operations Management",
    "Cross-Cultural Communication"
  ],
  "languages": [
    {
      "language": "German",
      "fluency": "Fluent"
    },
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Greek",
      "fluency": "Fluent"
    },
    {
      "language": "Spanish",
      "fluency": "Intermediate"
    }
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      "United States",
      "Tutor",
      "Schülerhilfe & Private Tutoring",
      "Sales Representative",
      "Vodafone",
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      "Sprachen",
      "International Business Management",
      "Sales & Business Development",
      "Customer Relationship Management",
      "Customer Acquisition & Retention",
      "Negotiation & Contract Closing",
      "Communication & Interpersonal Skills",
      "Customer Service",
      "Event & Operations Management",
      "Cross-Cultural Communication",
      "German",
      "English",
      "Greek",
      "Spanish",
      "International Business Management Student"
    ],
    "yearsOfExperience": 11,
    "seniority": "lead",
    "highestEducation": "Diploma"
  },
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    "email": true,
    "platform": "freecv.org"
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    "primary": "en"
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    "lastModified": "2026-10-06T17:30:44.632Z",
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}