Sophia Irvin

International Business Management Student

International Business Management student with academic and professional experience in Germany and the United States. Experienced in sales, customer service, hospitality, event operations, tutoring, and working with corporate/VIP clients. Trilingual in German, English, and Greek, with strong communication, interpersonal, and organizational skills. Seeking to apply my international perspective and hands-on experience in business development, sales, marketing, operations, or management roles.

Jackson, Michigan I Open to Relocation
0+
Years experience
0
Languages
0
Skills
Work Experience
Individual Support / Inclusion Support
Germany
2026
  • Provided dedicated one-on-one support to a child with a disability in a kindergarten environment
  • Assisted with daily routines, activities, and participation in the classroom
  • Adapted support to the child’s individual needs
  • Worked closely with teachers and staff to support the child’s well-being and inclusion
VIP Logenhostess
SAP Arena Mannheim
2022 — 2025
  • Managed two private VIP suites simultaneously, serving up to 20 corporate guests per event
  • Provided personalized VIP hospitality during major sporting events and concerts
  • Served food and beverages and maintained professional presentation of the suites
  • Responded to individual guest requests and provided attentive, professional customer service
  • Interacted directly with corporate clients, executives, and employees from major companies
  • Worked independently in a fast-paced event environment while maintaining high service standards
Childcare Provider
United States
2019 — 2025
  • Provided childcare for children across different age groups, including children as young as one year old
  • Managed daily routines and age-appropriate activities
  • Communicated with parents regarding schedules, needs, and activities
  • Demonstrated responsibility, adaptability, and strong interpersonal skills
Tutor
Schülerhilfe & Private Tutoring
2019 — 2025
  • Provided tutoring in Mathematics, German, and English
  • Worked with students across different age groups
  • Adapted teaching methods to individual learning needs
  • Supported students with homework, exam preparation, and academic development
  • Provided tutoring both through an educational organization and independently
Sales Representative
Vodafone
2024
  • Acquired new customers through direct sales and proactive outreach
  • Identified customer needs and recommended suitable Vodafone products and services
  • Conducted customer consultations and closed new contracts
  • Maintained relationships with existing customers and supported customer retention
  • Identified opportunities for upselling additional products and services
Restaurant & Event Staff
Various Employers
2019 — 2022
  • Provided food and beverage service in restaurants and at events in Germany
  • Served customers in fast-paced, high-volume environments
  • Handled food and beverage sales and payment transactions
  • Supported event operations and customer service
  • Assisted at community and cultural events
Call Center Representative
Germany
2016
  • Handled customer telephone calls
  • Responded to customer questions and requests
  • Developed early professional communication and customer service skills
Skills
Sales & Business DevelopmentCustomer Relationship ManagementCustomer Acquisition & RetentionNegotiation & Contract ClosingCommunication & Interpersonal SkillsCustomer ServiceEvent & Operations ManagementCross-Cultural Communication
Education
High School Diploma, General Studies
High School
Bilingual Secretary (Fremdsprachensekretärin), Sprachen
Germany
B.A. in International Management, International Business Management
Hochschule Worms
Languages
German
Fluent
English
Fluent
Greek
Fluent
Spanish
Intermediate
References available upon request.
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