{
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  "basics": {
    "name": "SMITA RANJAN",
    "label": "Human Resources Professional",
    "summary": "Seasoned Senior Consultant with 15 years of experience delivering business solutions and managing client\nrelationships. Specializes in project management, data analysis and HR process development. Skilled at re-\nengineering global and regional HR policies and systems, ensuring they align with business objectives. Drive\nstrategic partnerships with senior leadership, offering guidance on employee engagement and Performance.\nWorked in MNC (DSM, Intuit) and large Indian companies with global presence (Mindtree, Manipal Group,\nValueLabs, ZingHR).",
    "location": "Hyderabad, Telengana"
  },
  "work": [
    {
      "company": "Brands and Folks Consulting Pvt. Ltd",
      "position": "Senior Consultant",
      "current": true,
      "highlights": [
        "Developed comprehensive project plans to ensure timely execution of consulting initiatives",
        "Executed projects for retail clients on LMS, coaching, design and implementation of rewards and recognition, and facilitated product training",
        "Monitored project progress, ensuring objectives were met within specified time frames",
        "Reviewed all deliverables prior to release and ensured accuracy and completeness",
        "Provided strategic guidance to clients on best practices for business operations"
      ]
    },
    {
      "company": "ZingHR",
      "position": "Associate Director – HR",
      "startDate": "2021-07",
      "endDate": "2024-05",
      "highlights": [
        "Led a team of 8 HR professionals in planning and executing HR programs and initiatives, managing a 600+ employee base across MENA & SEA",
        "Provided HR leadership in implementing strategies aligned with business requirements, establishing HR vision to support overall business strategy",
        "Successfully executed talent acquisition strategies, reducing time-to-fill by 20% and enhancing candidate experience",
        "Developed people strategy and succession planning, fostering culture and optimizing HR operational management",
        "Established employee engagement programs, increasing overall satisfaction by 32%"
      ]
    },
    {
      "company": "Intuit India",
      "position": "HR Program Specialist – CoE",
      "startDate": "2018-11",
      "endDate": "2020-11",
      "highlights": [
        "Partnered with Senior Leadership to drive employee engagement, leading Pulse surveys and Voice of Customer projects, achieving a 70% diversity workforce",
        "Championed regional HR projects to enhance employee experience, implementing immediate improvements based on feedback",
        "Conducted regular reviews of NPS data, identifying concerns and driving targeted enhancements to improve employee satisfaction",
        "Spearheaded onboarding and offboarding initiatives for IDC, Israel, and Australia, creating structured processes for seamless transitions",
        "Collaborated monthly with the Global team to exchange ideas, refine strategies, and implement industry best practices"
      ]
    },
    {
      "company": "DSM",
      "position": "Employee Relations Manager",
      "startDate": "2016-08",
      "endDate": "2018-03",
      "highlights": [
        "Provided guidance on managing disciplinary issues, misconduct, and grievances",
        "Developed and implemented structured training system for line managers in performance evaluations and feedback sessions, enhancing manager effectiveness",
        "Established employee forums and committees, coordinating Rewards & Recognition initiatives to foster employee engagement",
        "Organized leadership development programs to address growth-related obstacles, promoting leadership capabilities",
        "Enhanced recruitment strategy for entry-level positions, aiming to become a preferred employer"
      ]
    },
    {
      "company": "ValueLabs",
      "position": "HR Business Partner",
      "startDate": "2013-04",
      "endDate": "2016-07",
      "highlights": [
        "Strategized talent landscape with the talent acquisition team, ensuring attraction, growth, and retention of valuable talent",
        "Managed senior-level onboarding processes, ensuring compliance and enhancing new hire experience within core audit teams",
        "Coordinated employee engagement initiatives, including Pulse, New Bee Connect, One-on-Ones, R&R events, and EWS, fostering a positive workplace culture",
        "Led annual and mid-year reviews, providing coaching on self-evaluation and feedback techniques",
        "Collaborated with business leaders to develop innovative solutions that improved customer engagement"
      ]
    },
    {
      "company": "Manipal Group",
      "position": "Assistant Manager",
      "startDate": "2007-02",
      "endDate": "2008-03",
      "highlights": [
        "Facilitated comprehensive L&D initiatives across all entities to enhance employee development",
        "Led onboarding and cultural orientation for new hires",
        "Managed change during mergers and acquisitions, supporting seamless transitions for impacted teams",
        "Collaborated with core team to design and implement OBL interventions",
        "Implemented policies ensuring compliance while promoting adherence across all levels"
      ]
    }
  ],
  "education": [
    {
      "institution": "Alliance Business Academy",
      "degree": "Master of Business Administration",
      "field": "Human Resources",
      "endDate": "2006"
    },
    {
      "institution": "Karnataka University",
      "degree": "Bachelor of Science",
      "field": "Computer Science",
      "endDate": "2003"
    }
  ],
  "skills": [
    "Project Management",
    "Data Analysis",
    "HR Process Development",
    "Re-engineering HR Policies",
    "Employee Engagement",
    "Performance Management",
    "Strategic Partnerships",
    "Talent Acquisition",
    "Succession Planning",
    "Conflict Resolution",
    "Diversity and Inclusion",
    "Tech (SaaS)",
    "Supervising teams with diverse cultural backgrounds",
    "Change management and Adaptability.",
    "Onboarding and training",
    "Coaching and Mentoring.",
    "Employee Relations"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Hindi",
      "fluency": "Fluent"
    }
  ],
  "awards": [
    {
      "title": "MDP on Train the Trainer",
      "date": "2008",
      "awarder": "XLRI, Jamshedpur"
    },
    {
      "title": "Leads Program",
      "date": "2015"
    },
    {
      "title": "Team of the Year Award",
      "date": "2016",
      "awarder": "GSC"
    },
    {
      "title": "Member of CII IWN"
    },
    {
      "title": "Best Manager – Choice Awards",
      "date": "2023"
    },
    {
      "title": "Certified OD Tools"
    },
    {
      "title": "Leadership with AI",
      "date": "2025",
      "awarder": "ISB"
    }
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
  },
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      "Brands and Folks Consulting Pvt. Ltd",
      "Associate Director – HR",
      "ZingHR",
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      "Employee Relations Manager",
      "DSM",
      "HR Business Partner",
      "ValueLabs",
      "Assistant Manager",
      "Manipal Group",
      "Human Resources",
      "Computer Science",
      "Project Management",
      "Data Analysis",
      "HR Process Development",
      "Re-engineering HR Policies",
      "Employee Engagement",
      "Performance Management",
      "Strategic Partnerships",
      "Talent Acquisition",
      "Succession Planning",
      "Conflict Resolution",
      "Diversity and Inclusion",
      "Tech (SaaS)",
      "Supervising teams with diverse cultural backgrounds",
      "Change management and Adaptability.",
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      "ISB",
      "Human Resources Professional"
    ],
    "yearsOfExperience": 0,
    "seniority": "executive",
    "highestEducation": "Master's"
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    "platform": "freecv.org"
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