SMITA RANJAN

Human Resources Professional

Seasoned Senior Consultant with 15 years of experience delivering business solutions and managing client relationships. Specializes in project management, data analysis and HR process development. Skilled at re- engineering global and regional HR policies and systems, ensuring they align with business objectives. Drive strategic partnerships with senior leadership, offering guidance on employee engagement and Performance. Worked in MNC (DSM, Intuit) and large Indian companies with global presence (Mindtree, Manipal Group, ValueLabs, ZingHR).

Hyderabad, Telengana
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Languages
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Skills
Work Experience
Senior Consultant
Brands and Folks Consulting Pvt. Ltd
Current
  • Developed comprehensive project plans to ensure timely execution of consulting initiatives
  • Executed projects for retail clients on LMS, coaching, design and implementation of rewards and recognition, and facilitated product training
  • Monitored project progress, ensuring objectives were met within specified time frames
  • Reviewed all deliverables prior to release and ensured accuracy and completeness
  • Provided strategic guidance to clients on best practices for business operations
Associate Director – HR
ZingHR
Jul 2021 — May 2024
  • Led a team of 8 HR professionals in planning and executing HR programs and initiatives, managing a 600+ employee base across MENA & SEA
  • Provided HR leadership in implementing strategies aligned with business requirements, establishing HR vision to support overall business strategy
  • Successfully executed talent acquisition strategies, reducing time-to-fill by 20% and enhancing candidate experience
  • Developed people strategy and succession planning, fostering culture and optimizing HR operational management
  • Established employee engagement programs, increasing overall satisfaction by 32%
HR Program Specialist – CoE
Intuit India
Nov 2018 — Nov 2020
  • Partnered with Senior Leadership to drive employee engagement, leading Pulse surveys and Voice of Customer projects, achieving a 70% diversity workforce
  • Championed regional HR projects to enhance employee experience, implementing immediate improvements based on feedback
  • Conducted regular reviews of NPS data, identifying concerns and driving targeted enhancements to improve employee satisfaction
  • Spearheaded onboarding and offboarding initiatives for IDC, Israel, and Australia, creating structured processes for seamless transitions
  • Collaborated monthly with the Global team to exchange ideas, refine strategies, and implement industry best practices
Employee Relations Manager
DSM
Aug 2016 — Mar 2018
  • Provided guidance on managing disciplinary issues, misconduct, and grievances
  • Developed and implemented structured training system for line managers in performance evaluations and feedback sessions, enhancing manager effectiveness
  • Established employee forums and committees, coordinating Rewards & Recognition initiatives to foster employee engagement
  • Organized leadership development programs to address growth-related obstacles, promoting leadership capabilities
  • Enhanced recruitment strategy for entry-level positions, aiming to become a preferred employer
HR Business Partner
ValueLabs
Apr 2013 — Jul 2016
  • Strategized talent landscape with the talent acquisition team, ensuring attraction, growth, and retention of valuable talent
  • Managed senior-level onboarding processes, ensuring compliance and enhancing new hire experience within core audit teams
  • Coordinated employee engagement initiatives, including Pulse, New Bee Connect, One-on-Ones, R&R events, and EWS, fostering a positive workplace culture
  • Led annual and mid-year reviews, providing coaching on self-evaluation and feedback techniques
  • Collaborated with business leaders to develop innovative solutions that improved customer engagement
Assistant Manager
Manipal Group
Feb 2007 — Mar 2008
  • Facilitated comprehensive L&D initiatives across all entities to enhance employee development
  • Led onboarding and cultural orientation for new hires
  • Managed change during mergers and acquisitions, supporting seamless transitions for impacted teams
  • Collaborated with core team to design and implement OBL interventions
  • Implemented policies ensuring compliance while promoting adherence across all levels
Skills
Project ManagementData AnalysisHR Process DevelopmentRe-engineering HR PoliciesEmployee EngagementPerformance ManagementStrategic PartnershipsTalent AcquisitionSuccession PlanningConflict ResolutionDiversity and InclusionTech (SaaS)Supervising teams with diverse cultural backgroundsChange management and Adaptability.Onboarding and trainingCoaching and Mentoring.Employee Relations
Education
Master of Business Administration, Human Resources
Alliance Business Academy
Bachelor of Science, Computer Science
Karnataka University
Languages
English
Fluent
Hindi
Fluent
ACCOLADES
MDP on Train the Trainer
XLRI, Jamshedpur
2008
Leads Program
2015
Team of the Year Award
GSC
2016
Member of CII IWN
Best Manager – Choice Awards
2023
Certified OD Tools
Leadership with AI
ISB
2025
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