Shyla Mae Custodio
Administrative Assistant | Office Administration | Customer Service
Detail-oriented Administrative Assistant with over 7 years of experience in warehouse operations and office administration. Proven ability to streamline processes, improve customer satisfaction, and maintain organized records. Looking to leverage strong communication and organizational skills in a dynamic office environment.
0+
Years experience
0
Languages
0
Skills
Work Experience
Warehouse Associate
E-Commerce Department
Nov 2016 — PresentCurrentDubai, United Arab Emirates
- Executed online customer orders with precision and efficiency, consistently achieving daily productivity targets
- Optimized product listings for the company's e-commerce platform, enhancing visibility and accessibility
- Collaborated with warehouse and inventory teams to guarantee timely order fulfillment and operational excellence
- Maintained accurate inventory records and supported stock management activities to streamline operations
- Adhered to company procedures and safety standards in a dynamic warehouse environment
- Enhanced customer satisfaction through meticulous and prompt order processing
Office Admin
Best Print Textile Finishing Corporation
Aug 2016 — Nov 2016Manila, Philippines
- Optimized daily office operations by generating insightful reports, managing files, and organizing critical company documents
- Coordinated customer deliveries and resolved inquiries with professionalism and exceptional efficiency
- Organized meetings and appointments while supporting management with vital administrative tasks
- Facilitated seamless travel arrangements and managed office correspondence with meticulous precision
- Executed precise data entry and maintained impeccably organized records
Sales Staff / Data Encoder
Cherubin Rubber Corporation
Dec 2015 — Jun 2016Manila, Philippines
- Provided exceptional product knowledge and customer service to elevate overall customer satisfaction
- Executed sales transactions with efficiency while ensuring meticulous and organized sales records
- Streamlined inventory updates and optimized customer data entry within company databases
- Collaborated with team members to consistently achieve and surpass daily sales targets
- Compiled comprehensive reports and maintained precise documentation of all transactions
Skills
Communication, Teamwork, Problem-solving, Time management, Adaptability, Leadership, Critical thinking, Attention to detail, Organization, Customer service, Decision-making, Conflict resolution, Multitasking, Work under pressure and Fast learner.Microsoft Office, Data Entry, Email Management
Education
Bachelor of science, Hotel & Restaurant Management
STI College Foundation
Languages
Englist
Fluent
Tagalog
Native
References available upon request.