{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Shupon Ghosh",
    "label": "Outlet Operation Manager",
    "image": "https://freecv.org/i/avatars/ab3cd844-3589-42f2-8fe3-ef06218a3842/avatar.webp?t=1780766980703",
    "summary": "Outlet Operation Manager with extensive experience in retail operations and team leadership. Achieved profitability in under two months at Shwapno by implementing targeted promotions and enhancing customer engagement. Seeking to leverage my expertise in outlet management to drive sales growth and operational efficiency in a dynamic retail environment.",
    "location": "Abdullahpur, Tangibari, Munshiganj, Bangladesh"
  },
  "work": [
    {
      "company": "Shwapno",
      "position": "Outlet Operation Manager",
      "startDate": "2023-06",
      "current": true,
      "highlights": [
        "Turned around outlet performance, achieving profitability within two months of joining",
        "Increased monthly sales by developing targeted promotions and customer engagement strategies",
        "Oversaw team performance and maintained high standards of customer service"
      ]
    },
    {
      "company": "Shwapno",
      "position": "Duty Officer",
      "startDate": "2022-09",
      "endDate": "2023-06"
    },
    {
      "company": "Shwapno",
      "position": "POS Operator",
      "startDate": "2021-10",
      "endDate": "2022-09"
    }
  ],
  "education": [
    {
      "institution": "Abdullahpur ML High School",
      "degree": "Secondary School Certificate",
      "field": "Business Studies",
      "startDate": "2017",
      "endDate": "2017",
      "score": "4.45"
    },
    {
      "institution": "Govt Haraganga College",
      "degree": "Higher Secondary Certificate",
      "field": "Business Studies",
      "startDate": "2017",
      "endDate": "2019",
      "score": "3.58"
    },
    {
      "institution": "Narayanganj University & College",
      "degree": "Bachelor of Business Administration",
      "field": "Marketing",
      "startDate": "2020",
      "current": true
    }
  ],
  "skills": [
    "Retail Operations Management",
    "Team Leadership",
    "Inventory Control",
    "Sales Analysis",
    "Customer Service",
    "Cash Handling",
    "Merchandising",
    "Problem Solving",
    "Workforce Planning",
    "Communication Skills",
    "Loss Prevention",
    "Time Management",
    "SAP"
  ],
  "languages": [
    {
      "language": "Bengali",
      "fluency": "Native"
    },
    {
      "language": "English",
      "fluency": "Professional"
    }
  ],
  "referencesMode": "hide",
  "availability": {
    "status": "open",
    "sponsorship": false
  },
  "ats": {
    "keywords": [
      "Outlet Operation Manager",
      "Shwapno",
      "Duty Officer",
      "POS Operator",
      "Business Studies",
      "Marketing",
      "Retail Operations Management",
      "Team Leadership",
      "Inventory Control",
      "Sales Analysis",
      "Customer Service",
      "Cash Handling",
      "Merchandising",
      "Problem Solving",
      "Workforce Planning",
      "Communication Skills",
      "Loss Prevention",
      "Time Management",
      "SAP",
      "Bengali",
      "English"
    ],
    "yearsOfExperience": 0,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "meta": {
    "version": "1.2.1",
    "canonical": "https://livelink.cv/shupon-ghosh/cv.json",
    "lastModified": "2026-06-06T17:47:12.589Z",
    "generator": "FreeCV.org"
  }
}