Shupon Ghosh
Outlet Operation Manager
Outlet Operation Manager with extensive experience in retail operations and team leadership. Achieved profitability in under two months at Shwapno by implementing targeted promotions and enhancing customer engagement. Seeking to leverage my expertise in outlet management to drive sales growth and operational efficiency in a dynamic retail environment.
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Languages
0
Skills
Work Experience
Outlet Operation Manager
Shwapno
Jun 2023 — PresentCurrent
- Turned around outlet performance, achieving profitability within two months of joining
- Increased monthly sales by developing targeted promotions and customer engagement strategies
- Oversaw team performance and maintained high standards of customer service
Duty Officer
Shwapno
Sep 2022 — Jun 2023
POS Operator
Shwapno
Oct 2021 — Sep 2022
Skills
Retail Operations ManagementTeam LeadershipInventory ControlSales AnalysisCustomer ServiceCash HandlingMerchandisingProblem SolvingWorkforce PlanningCommunication SkillsLoss PreventionTime ManagementSAP
Education
Secondary School Certificate, Business Studies
Abdullahpur ML High School
Higher Secondary Certificate, Business Studies
Govt Haraganga College
Bachelor of Business Administration, Marketing
Narayanganj University & College
Languages
Bengali
Native
English
Professional