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    "name": "SHUBHAM SHARMA",
    "label": "IT & NETWORK ENGINEER",
    "summary": "Experienced IT & Network Engineer with a strong background in diagnosing and resolving complex hardware and software issues across various platforms. Successfully enhanced system reliability at Volkswagen Ltd by configuring computer systems for automotive technology and maintaining network performance standards. Committed to delivering exceptional technical support and optimizing IT infrastructure to drive organizational efficiency. Recognized for innovative problem-solving skills and a collaborative approach to enhancing team outcomes.",
    "location": "Hoshiarpur, India 146001"
  },
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    {
      "company": "VOLKSWAGEN LTD",
      "position": "COMPUTER TECHNICIAN",
      "location": "HOSHIARPUR",
      "startDate": "2026-04",
      "endDate": "2026-07",
      "highlights": [
        "Diagnosed and resolved hardware and software issues in automotive technology to enhance system reliability",
        "Installed and configured computer systems for Volkswagen vehicles to ensure optimal functionality",
        "Assisted in maintaining network connectivity and performance standards to support seamless operations"
      ]
    },
    {
      "company": "MARUTI SUZUKI",
      "position": "STORE ASSISTANT",
      "location": "HOSHIARPUR",
      "startDate": "2024-10",
      "endDate": "2025-05",
      "highlights": [
        "Resolved customer inquiries to enhance satisfaction and support sales",
        "Completed day-to-day duties accurately and efficiently",
        "Contributed innovative ideas and solutions to enhance team performance and outcomes",
        "Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services"
      ]
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    {
      "company": "GUJARAT GAS LTD",
      "position": "IT ASSISTANT",
      "location": "HOSHIARPUR",
      "startDate": "2023-04",
      "endDate": "2024-04",
      "highlights": [
        "Delivered IT support to staff, ensuring quick resolution of technical issues",
        "Troubleshot hardware and software issues for employees, enhancing overall user experience",
        "Maintained and updated company database systems for accurate records",
        "Supported telecommunications systems, facilitating effective communication within the organization"
      ]
    }
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      "institution": "IKG PUNJAB TECHNICAL UNIVERSITY",
      "degree": "Bachelor of Science",
      "field": "Information Technology",
      "endDate": "2019-01"
    },
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      "degree": "Diploma",
      "field": "Computer Engineering",
      "endDate": "2017-01"
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    "Firewall Configuration",
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    "Network Security",
    "Troubleshooting Tools"
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      "language": "Hindi",
      "fluency": "Advanced"
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      "fluency": "Fluent"
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      "fluency": "Intermediate"
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  "certificates": [
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      "name": "Data Entry Operator Course",
      "issuer": "NICE COMPUTER",
      "date": "2015-04"
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    {
      "name": "Java Programming Internship",
      "issuer": "TECHPOINT PVT LTD",
      "date": "2016-08"
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          "summary": "Apr 2013 - Mar 2015. National Self Service"
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          "summary": "National Cadets Corps \"A\" Grade Certification"
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    "highestEducation": "Bachelor's"
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