{ "$schema": "https://cvjson.com/schema/v1.json", "basics": { "name": "SHAILENDRA KUMAR SINGH", "label": "PRINCIPAL CONSULTANT | DATA PROTECTION • CYBER RESILIENCE • SERVICE DELIVERY", "summary": "\nPrincipal\nConsultant and senior data-protection professional with 12+ years of\nexperience across enterprise backup, storage, cyber resilience and\nservice delivery. Combines hands-on technical depth with\ncustomer-facing leadership—translating business risk into practical\nprotection, recovery and operational strategies. Experienced in\nexecutive/customer calls, solution advisory, project governance,\nmigrations, change management and team mentoring, with a strong focus\non business continuity, security posture and measurable service\noutcomes.", "location": "Bangalore, Karnataka", "profiles": [ { "network": "LinkedIn", "username": "shailendra007", "url": "https://linkedin.com/in/shailendra007" } ] }, "work": [ { "company": "Project: CenterPoint Energy | Energy & Utilities", "position": "Principal Consultant | Cohesity India", "startDate": "2026-05", "current": true, "highlights": [ "Serve as a Principal Consultant for an enterprise energy/utilities environment, combining technical ownership with customer-facing delivery, governance and solution advisory.", "Lead integration-focused activities across the Cohesity environment, including platform integrations, node additions, SSO enablement and operational connectivity with enterprise tooling such as Splunk.", "Support cyber-resilience capabilities using Cohesity FortKnox cyber vaulting, emphasizing isolated, immutable recovery copies, controlled access and recovery readiness.", "Work with Cohesity Security Center capabilities for threat visibility, scanning and security posture monitoring; use threat-detection workflows to help identify suspicious activity and support clean recovery decisions.", "Contribute to cyber-attack recovery planning and clean-room configuration, helping establish an isolated recovery environment where incident responders can investigate threats without reinfecting production.", "Support Cohesity digital jump-bag concepts for cyber incident response, helping maintain trusted tools/data needed to establish a minimum viable recovery capability during a major cyber event.", "Engage customer stakeholders on design decisions, risks, dependencies and delivery status, bringing a management-oriented perspective to technical execution and business continuity.", "Partner with internal teams and customer teams to plan changes, troubleshoot issues, document procedures and drive activities through validation and closure." ] }, { "company": "Project : Dollar Tree | Consumer Staples Merchandise Retail", "position": "Principal Consultant | Cohesity India", "startDate": "2025-07", "endDate": "2026-03", "highlights": [ "Led enterprise backup solution projects, designing and implementing data-protection strategies aligned to reliability, security and resilience objectives", "Spearheaded management/customer leadership calls, providing strategic guidance and building confidence through clear communication and tailored solutions", "Managed end-to-end project lifecycles from requirements gathering through deployment, with focus on timelines, quality, risks and customer expectations", "Led customer migrations to Cohesity DataProtect across enterprise database environments and supported replication/vaulting implementations", "Coordinated cluster upgrades, planning, execution and post-upgrade validation; mentored project teams to improve collaboration and technical capability", "Drove proactive data-protection and resilience improvements, identifying operational gaps and recommending practical solutions to strengthen recovery readiness, security and service reliability." ] }, { "company": "Project: Amgen Inc. | Biotechnology", "position": "Senior Professional Service Engineer | NetApp, Inc.", "startDate": "2020-06", "endDate": "2025-07", "highlights": [ "Supported the Amgen environment as a senior technical resource, managing the end-to-end data-working change process for backup and storage", "Prepared and presented daily storage/backup reports and customer calls, translating operational activity and risks into clear stakeholder updates", "Managed storage activities including allocation/reclaim, CIFS/NFS shares, ONTAP upgrades, SnapMirror/SnapVault configuration and troubleshooting, and node join/unjoin", "Managed enterprise BRS environments involving NetBackup backup tooling and coordinated changes with customer and internal stakeholders", "Worked with Technical Account Managers and cross-functional teams to convert requirements into actionable implementation plans and stable operational outcomes" ] }, { "company": "Project: American International Group (AIG) | Global Insurance", "position": "Service Delivery Specialist – II | EMC Software and Services India Private Limited", "startDate": "2018-12", "endDate": "2020-06", "highlights": [ "Supported the AIG backup environment as a technical spoke and lead, owning technical issues and driving resolution", "Participated in daily backup calls, customer calls and weekly escalation reviews; coordinated with global leads for complex issues", "Performed project changes including backup-client upgrades and contributed to SOP creation, team training and ITIL-aligned service operations" ] }, { "company": "Project: Fiat Chrysler Automobiles (FCA) | Automobile Manufacturers", "position": "Analyst - Delivery Specialist | EMC Software and Services India Private Limited", "startDate": "2014-12", "endDate": "2018-12", "highlights": [ "Supported FCA backup environments across USA, Brazil and Italy, managing enterprise NetBackup and Data Domain environments", "Worked across enterprise SAN platforms including Isilon, VNX, VMAX and ATMOS arrays; performed health checks and daily backup reporting", "Resolved backup failures through incident/change/problem processes, delivered custom reporting, and maintained SLA-focused issue resolution", "Coordinated with IBM and EMC support teams, prepared L1 SOPs and provided hands-on training on backup products", "Identified recurring constraints through root-cause analysis and recommended process improvements to strengthen service quality" ] } ], "education": [ { "institution": "JP Institute of Engineering & Technology, Meerut, Uttar Pradesh, India", "degree": "Bachelor of Technology", "field": "Computer Science", "endDate": "2013", "score": "68.24%" }, { "institution": "Janta Inter College Kushinagar, Uttar Pradesh", "degree": "12th — UP Board", "endDate": "2007", "score": "73.20%" }, { "institution": "Janta Inter College Kushinagar, Uttar Pradesh", "degree": "10th — UP Board", "endDate": "2005", "score": "71.83%" } ], "skills": [ "Data Protection & Storage", "Leadership & Delivery", "Cohesity DataProtect", "FortKnox", "NetApp ONTAP", "StorageGRID", "Customer management", "project governance", "NetBackup", "Data Domain", "EMC Networker", "Avamar service operations", "change management", "SLA management", "Cyber Resilience", "Process & Quality", "Cyber vaulting", "immutable recovery", "threat scanning", "security posture", "SOPs", "incident/problem management", "RCA", "operational reporting", "clean-room recovery", "Enterprise Integrations", "SERVICE DELIVERY", "Team Mentoring", "Digital Jump Bag For Cyber Recovery", "Executive Communication" ], "languages": [ { "language": "English", "fluency": "Fluent" }, { "language": "Hindi", "fluency": "Native" } ], "certificates": [ { "name": "Foundation Certificate in IT Service Management (ITIL v3)" }, { "name": "Certificate in IT Service Management - Service Operation (ITIL-SO v3)" }, { "name": "NetApp Certified Data Administrator, ONTAP" }, { "name": "ISM V2 Information Storage Management and technology certified" }, { "name": "Google's PM Certification - In Progress" } ], "referencesMode": "hide", "x-customSections": [ { "name": "SELECTED IMPACT & RECOGNITION", "items": [ { "name": "Appreciation Award as Lead for improving Team First-Time Fix to 81%." }, { "name": "Applause Award for excellent delivery and customer satisfaction." }, { "name": "Bronze Award for supporting Disaster Recovery with excellent delivery." }, { "name": "Bronze Award for supporting Avamar migration with no issues." }, { "name": "Applause Award for taking initiative to close long-pending failures." }, { "name": "Applause Award for excellent delivery through preparation of multiple SOPs." }, { "name": "Multiple awards for best performance in the Amgen project." }, { "name": "Client appreciation for driving backup projects and creating multiple SOPs." } ] }, { "name": "DISCLAIMER", "items": [ { "name": "I hereby declare that all the information furnished above is true to the best of my knowledge and belief." } ] } ], "availability": { "status": "open" }, "ats": { "keywords": [ "Principal Consultant | Cohesity India", "Project: CenterPoint Energy | Energy & Utilities", "Project : Dollar Tree | Consumer Staples Merchandise Retail", "Senior Professional Service Engineer | NetApp, Inc.", "Project: Amgen Inc. | Biotechnology", "Data Protection & Storage", "Leadership & Delivery", "Cohesity DataProtect", "FortKnox", "NetApp ONTAP", "StorageGRID", "Customer management", "project governance", "NetBackup", "Data Domain", "EMC Networker", "Avamar service operations", "change management", "SLA management", "Cyber Resilience", "Process & Quality", "Cyber vaulting", "immutable recovery", "threat scanning", "security posture", "SOPs", "incident/problem management", "RCA", "operational reporting", "clean-room recovery", "Enterprise Integrations", "SERVICE DELIVERY", "Team Mentoring", "Digital Jump Bag For Cyber Recovery", "Executive Communication", "English", "Hindi", "Foundation Certificate in IT Service Management (ITIL v3)", "NetApp Certified Data Administrator, ONTAP", "Google's PM Certification - In Progress", "Bronze Award for supporting Avamar migration with no issues.", "Multiple awards for best performance in the Amgen project.", "Computer Science" ], "yearsOfExperience": 0, "seniority": "lead", "highestEducation": "Bachelor's" }, "verification": { "email": true, "platform": "freecv.org" }, "i18n": { "primary": "en" }, "meta": { "version": "1.2.2", "canonical": "https://livelink.cv/shailendrakumar-singh/cv.json", "lastModified": "2026-09-15T09:24:34.079Z", "generator": "FreeCV.org" } }