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    "name": "Shaik Ahamed",
    "summary": "Detail-oriented Sales Coordinator with UAE experience in sales operations, order management, and customer coordination. Proficient in SAP, CRM systems, and invoicing processes. Strong background in accounts and finance with 5+ years of experience supporting business operations. Adept at improving workflow efficiency, ensuring data accuracy, and delivering excellent customer service in fast-paced environments.",
    "location": "Abu Dhabi, UAE"
  },
  "work": [
    {
      "company": "Widest Steel Industries L.L.C",
      "position": "Sales Coordinator",
      "location": "Abu Dhabi, UAE",
      "startDate": "2025-01",
      "current": true,
      "highlights": [
        "Coordinate daily sales operations and process customer orders in SAP",
        "Prepare quotations, invoices, and contracts with high accuracy",
        "Maintain CRM database and track customer interactions",
        "Generate sales reports, forecasts, and performance insights",
        "Coordinate with logistics and finance teams for smooth order execution",
        "Handle client inquiries and ensure timely resolution",
        "Manage vendor registration and documentation processes",
        "Ensure accurate and timely system updates for orders and billing"
      ]
    },
    {
      "company": "Teleperformance",
      "position": "Quality Analyst",
      "location": "Bangalore, India",
      "startDate": "2022-05",
      "endDate": "2024-12",
      "highlights": [
        "Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies",
        "Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs",
        "Consulted manuals and process documents to investigate malfunctions",
        "Recorded findings of inspection process, collaborating with quality team to implement corrective actions"
      ]
    },
    {
      "company": "Teleperformance",
      "position": "Accounts Executive",
      "location": "Bangalore, India",
      "startDate": "2019-08",
      "endDate": "2022-05",
      "highlights": [
        "Created day-to-day scrap invoices for pan India",
        "Created internal unit invoices based on PO for pan India",
        "Collaborated with multiple stakeholders for data consolidation for invoices",
        "Initiated PAN-India invoices and refunds",
        "Worked on B2B and B2C invoices and identified opportunities to help",
        "Closed B2B accounts in AP and AR modules",
        "Reconciled B2B and B2C invoices monthly",
        "Closed third party accounting in AP module",
        "Maintained account accuracy by reviewing and reconciling checks monthly",
        "Managed and responded to correspondence and inquiries from customers and vendors"
      ]
    }
  ],
  "education": [
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      "institution": "Narayan Institute of Management",
      "degree": "Master of Business Administration",
      "field": "Finance",
      "endDate": "2016-06"
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    {
      "institution": "SSGS",
      "degree": "Bachelor of Business Management",
      "endDate": "2013-06"
    },
    {
      "institution": "Narayan Institute of Management",
      "degree": "MBA",
      "field": "Finance",
      "endDate": "2016-06"
    },
    {
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      "degree": "BBM",
      "field": "Business Management",
      "endDate": "2013-06"
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    "Data Analysis",
    "Vendor Management",
    "Logistics Coordination",
    "Accounts Payable",
    "Accounts Receivable",
    "Microsoft Excel",
    "Customer Service",
    "Accounts Payable & Receivable"
  ],
  "languages": [
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      "language": "English",
      "fluency": "Fluent"
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      "language": "Telugu",
      "fluency": "Fluent"
    },
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      "language": "Hindi",
      "fluency": "Fluent"
    },
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      "language": "Urdu",
      "fluency": "Fluent"
    },
    {
      "language": "Kanada",
      "fluency": "Fluent"
    }
  ],
  "awards": [
    {
      "title": "Most Reliable Player",
      "date": "2020",
      "summary": "Awarded by Teleperformance for outstanding reliability and performance."
    }
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          "summary": "Shaik Allabakash"
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