Shaik Ahamed

Detail-oriented Sales Coordinator with UAE experience in sales operations, order management, and customer coordination. Proficient in SAP, CRM systems, and invoicing processes. Strong background in accounts and finance with 5+ years of experience supporting business operations. Adept at improving workflow efficiency, ensuring data accuracy, and delivering excellent customer service in fast-paced environments.

Abu Dhabi, UAE
0
Languages
0
Skills
Work Experience
Sales Coordinator
Widest Steel Industries L.L.CAbu Dhabi, UAE
Jan 2025 — Present
  • Coordinate daily sales operations and process customer orders in SAP
  • Prepare quotations, invoices, and contracts with high accuracy
  • Maintain CRM database and track customer interactions
  • Generate sales reports, forecasts, and performance insights
  • Coordinate with logistics and finance teams for smooth order execution
  • Handle client inquiries and ensure timely resolution
  • Manage vendor registration and documentation processes
  • Ensure accurate and timely system updates for orders and billing
Quality Analyst
TeleperformanceBangalore, India
May 2022 — Dec 2024
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
  • Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs
  • Consulted manuals and process documents to investigate malfunctions
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions
Accounts Executive
TeleperformanceBangalore, India
Aug 2019 — May 2022
  • Created day-to-day scrap invoices for pan India
  • Created internal unit invoices based on PO for pan India
  • Collaborated with multiple stakeholders for data consolidation for invoices
  • Initiated PAN-India invoices and refunds
  • Worked on B2B and B2C invoices and identified opportunities to help
  • Closed B2B accounts in AP and AR modules
  • Reconciled B2B and B2C invoices monthly
  • Closed third party accounting in AP module
  • Maintained account accuracy by reviewing and reconciling checks monthly
  • Managed and responded to correspondence and inquiries from customers and vendors
Skills
Sales CoordinationSAPCRMOrder ProcessingInvoice ManagementSales ReportingData AnalysisVendor ManagementLogistics CoordinationAccounts PayableAccounts ReceivableMicrosoft ExcelCustomer ServiceAccounts Payable & Receivable
Education
Master of Business Administration, Finance
Narayan Institute of Management
Bachelor of Business Management
SSGS
MBA, Finance
Narayan Institute of Management
BBM, Business Management
SSGS
Languages
English
Fluent
Telugu
Fluent
Hindi
Fluent
Urdu
Fluent
Kanada
Fluent
Awards
Most Reliable Player
2020

Awarded by Teleperformance for outstanding reliability and performance.

Personal Information
Passport Number

AW943709

Father's Name

Shaik Allabakash

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