Detail-oriented professional with 7+ years of experience across mathematics tutoring, customer communication, quality assurance, product quality, and technical support environments. Experienced in supporting U.S. students through audio- and chat-based platforms, preparing student progress reports, using interactive digital teaching tools, and conducting quality-focused reviews. Combines teaching and quality-assurance experience with practical skills in Microsoft Excel, SQL, Python, AI-focused digital workflows, data annotation, and response evaluation. Strong analytical, communication, documentation, and problem-solving capabilities, with experience working in customer-facing and quality-sensitive environments.