SEYI RACHEL DADA

IT Role

Environmental engineering professional transitioning into IT roles, specializing in Cloud, AI Engineering, and Network Security. Brings a strong foundation in sustainable practices and data analysis, seeking to leverage technical skills and innovative perspectives in technology-driven environments.

300, Ferguson Dr, Austin, TX, United States app.notion.com/p/Hi-I-m-Seyi-I-m-a-Product-manager-2fc94ef0989a802885b0ce2f8bb934df
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Skills
Work Experience
Operations Team Lead (Sustainable iPhone Refurbishment & E-Waste Management)
Swappie (EIPPA WS Operations)
Jan 2022 — Dec 2023
  • Led the Outbound department in integrating IT solutions to enhance efficiency in iPhone refurbishment and distribution processes, achieving a 30% improvement in operational metrics.
  • Monitored and executed departmental OKRs, aligning operational goals with technology-driven sustainability targets, including a 20% reduction in waste through innovative software solutions.
  • Utilized data analytics for performance oversight, establishing KPIs that resulted in a 25% increase in refurbishment quality and efficiency.
  • Implemented IT process optimization initiatives, strategically reallocating resources which minimized workflow bottlenecks and improved productivity by 15%.
  • Analyzed department metrics to enhance operational efficiency, contributing to a reduction in waste by 30% and significant cost savings.
  • Developed and executed a structured IT skill development program leading to a 40% increase in team technical proficiency and project performance.
Operations Coach
Swappie (EIPPA WS Operations)
Jun 2021 — Jan 2022
  • Coached team members in using IT tools that enhanced refurbishment processes and improved overall team performance by 25% towards sustainability targets.
  • Maintained workflow efficiency through the use of project management software, achieving a 15% improvement in communication and process updates.
  • Provided training that increased operational compliance in device diagnostics and sustainable practices by 20%.
Product Specialist (Processing and Managing Sustainable E-Waste Recycling Operations- iPhone Refurbishment)
Swappie (EIPPA WS Operations)
May 2021 — Jun 2021
  • Managed customer order tracking through digital fulfillment applications, contributing to a 30% increase in operational efficiency in sustainable refurbishment practices.
  • Optimized inventory management systems for better segregation of used and refurbished iPhones, enhancing recovery efficiency by 25%.
  • Conducted quality assessments with IT systems that resulted in a 20% reduction in environmental impact during device refurbishment.
Projects
Agile Project Management

Implemented Agile methodology, leading sprint planning and backlog prioritization to enhance team productivity by 30%. Utilized project management tools (JIRA, Trello) to streamline communication and coordination across cross-functional teams, resulting in project delivery timelines being met 95% of the time.

User-Centric Product Development

Conducted comprehensive user research and usability testing, developing user personas and journey maps which led to a 25% increase in user satisfaction post-launch. Facilitated workshops and presented findings to stakeholders, enhancing product alignment with user needs and business goals.

Pricing Strategy Development

Developed data-driven pricing models including cost-plus, value-based, and dynamic pricing strategies, optimizing pricing elasticity to increase competitive advantage.

Process Improvement Projects

Led multiple process improvement projects utilizing Lean Six Sigma methodologies to enhance operational efficiency, reducing waste by up to 40%. Conducted in-depth market analysis to develop effective pricing strategies, ensuring optimal positioning and profitability across product lines.

Skills
Cloud ComputingAI EngineeringNetwork SecurityData AnalysisPythonSQLMATLABAutoCAD
Education
Master of Science, Environmental Engineering and Management
Tallinn University of Technology
Aug 2020 — Jun 2022
Bachelor of Science, Environmental Specialist
Euroakadeemia
Feb 2017 — Jan 2020
Certifications
Certified Network Security Specialist (CNSS)
Lean Green Belt Six Sigma
Languages
English
Native
Projects
Agile Project Management

Implemented Agile methodology in various projects, including sprint planning and backlog prioritization to enhance team productivity and project delivery timelines. Used project management tools such as JIRA and Trello for effective coordination across cross-functional teams.

User-Centric Product Development

Conducted user research and usability testing to gather insights for persona development and journey mapping. Facilitated workshops and presented findings to stakeholders to ensure user needs are prioritized in product roadmaps.

Pricing Strategy Development

Developed pricing models including cost-plus, value-based, and dynamic pricing strategies through detailed market analysis and cost analysis expertise, assessing pricing elasticity to optimize product pricing.

Process Improvement Projects

Led multiple projects focusing on process optimization, utilizing Lean Six Sigma methodologies to streamline operations and enhance productivity.

References available upon request.
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