{
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  "basics": {
    "name": "Satya Rani",
    "label": "Office Coordinator",
    "email": "vedkarthik7@gmail.com",
    "summary": "Experienced Office Coordinator with a proven track record in customer service and office management. Successfully enhanced customer experiences at Woolworths NZ by resolving inquiries and optimizing self-service usage, while demonstrating strong attention to detail in cash handling and payroll processing. Committed to improving operational efficiency and fostering positive relationships, bringing exceptional problem-solving and organizational skills to streamline office workflows. Recognized for leading teams effectively and implementing process improvements to elevate service standards.",
    "location": "Hyderabad"
  },
  "work": [
    {
      "company": "Woolworths NZ",
      "position": "Customer Service Supervisor",
      "location": "Auckland",
      "startDate": "2024-02",
      "endDate": "2026-02",
      "highlights": [
        "Delivered exceptional customer service by providing friendly and efficient support",
        "Acted as primary contact for resolving customer issues and inquiries regarding services and products",
        "Instructed customers on effective usage of self-service kiosks to enhance their experience",
        "Executed cash transactions accurately and conducted thorough spot checks on tills",
        "Supplied detailed information on product offerings and One Card Visa benefits",
        "Acknowledged and celebrated outstanding team performance in customer service",
        "Engaged customers proactively to enhance their overall shopping experience",
        "Ensured compliance with store safety and health standards to maintain a secure environment",
        "Trained and mentored new assistants in delivering top-tier customer service",
        "Processed refund transactions in strict accordance with company policy"
      ]
    },
    {
      "company": "Woolworths NZ",
      "position": "Office Assistant",
      "location": "Auckland",
      "startDate": "2020-03",
      "endDate": "2024-02",
      "highlights": [
        "Executed cash transactions, conducted spot checks on cash tills and managed pickups",
        "Performed meticulous spot checks on cash in office and self-checkouts, meticulously recorded in ledger books",
        "Processed wages and payroll with precision, accurately entering hours and leave records",
        "Oversaw daily banking operations for the store, ensuring accuracy and compliance",
        "Collected refunds, cheques, and coupons, reconciling them effectively with the system",
        "Prepared cash floats for operators and self-checkouts, ensuring adequate funds for transactions",
        "Disbursed funds to lotto, verified lotto transactions, and reconciled with records",
        "Issued change orders to banks to facilitate next day business operations",
        "Maintained employee files with up-to-date and accurate information",
        "Coached and supported team members on resolving cash discrepancies",
        "Completed daily balancing of cash sales, ensuring financial accuracy",
        "Input payroll data accurately, supporting the payroll process",
        "Managed cash and payment transactions, maintaining operational efficiency",
        "Kept store records accurate and organized for easy access and compliance"
      ]
    },
    {
      "company": "Cyient Ltd, India",
      "position": "System Analyst",
      "location": "Hyderabad",
      "startDate": "2005-06",
      "endDate": "2010-11",
      "highlights": [
        "Captured fiber and INS data utilizing advanced Network Engineer software",
        "Enhanced data accuracy by meticulously validating paper records against primary sources",
        "Validated data against Small World PRM and communicated findings to Production Control Team",
        "Executed quality checks and merged data efficiently within TEAMVUE",
        "Documented fiber data, including tube joints and connections, with precision"
      ]
    }
  ],
  "education": [
    {
      "institution": "JNTU HYDERABAD",
      "degree": "Bachelor of Technology",
      "field": "Mechanical Engineering"
    }
  ],
  "skills": [
    "Strong judgment and decision making",
    "Data management",
    "Database Management",
    "Office Management",
    "Microsoft Office Suite",
    "Inventory Management",
    "Problem Solving",
    "Conflict Resolution",
    "Team Leadership",
    "Customer Relationship Management",
    "Workflow Optimization",
    "Document Management",
    "CRM Software",
    "Process Improvement",
    "Office Administration",
    "Scheduling"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Intermediate"
    },
    {
      "language": "Telugu",
      "fluency": "Native"
    },
    {
      "language": "Hindi",
      "fluency": "Intermediate"
    }
  ],
  "certificates": [
    {
      "name": "MAYOB ACCOUNTING"
    },
    {
      "name": "PG Diploma In YOGA"
    },
    {
      "name": "ECE (Early Childhood Education)",
      "issuer": "NZQA"
    }
  ],
  "awards": [
    {
      "title": "Team Player Of The Month",
      "date": "2022-08",
      "awarder": "WOOLWORTHS"
    }
  ],
  "references": [
    {
      "name": "Excellent references can be provided on request"
    }
  ],
  "referencesMode": "on-request",
  "availability": {
    "status": "actively-looking",
    "locations": [
      "Hyderabad"
    ],
    "workType": [
      "hybrid",
      "remote",
      "onsite"
    ],
    "employmentType": [
      "full-time"
    ]
  },
  "ats": {
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      "Woolworths NZ",
      "Office Assistant",
      "System Analyst",
      "Cyient Ltd, India",
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      "Data management",
      "Database Management",
      "Office Management",
      "Microsoft Office Suite",
      "Inventory Management",
      "Problem Solving",
      "Conflict Resolution",
      "Team Leadership",
      "Customer Relationship Management",
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      "Document Management",
      "CRM Software",
      "Process Improvement",
      "Office Administration",
      "Scheduling",
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      "Telugu",
      "Hindi",
      "MAYOB ACCOUNTING",
      "PG Diploma In YOGA",
      "ECE (Early Childhood Education)",
      "Team Player Of The Month",
      "WOOLWORTHS",
      "Excellent references can be provided on request",
      "Office Coordinator"
    ],
    "yearsOfExperience": 21,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
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    "canonical": "https://livelink.cv/satya-rani/cv.json",
    "lastModified": "2026-10-09T08:15:39.371Z",
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}