{
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  "basics": {
    "name": "Sarah Breathnach",
    "label": "Medical Secretary",
    "summary": "Detail-oriented Medical Secretary with seven years in the medical field. Skilled in multitasking and typing, combined with a Social Care Work degree and volunteer experience, enhance ability to provide empathetic patient support. Committed to high-quality patient care and a strong work ethic.",
    "location": "Galway"
  },
  "work": [
    {
      "company": "Whitehall Medical Centre",
      "position": "Medical Secretary",
      "startDate": "2021-10",
      "current": true,
      "highlights": [
        "Coordinated patient scheduling and appointments for healthcare providers, enhancing workflow efficiency.",
        "Scheduled patient appointments for concussion evaluations at the clinic.",
        "Efficiently handled incoming calls, addressing patient inquiries swiftly.",
        "Managed patient flow to minimize waiting times and improve office efficiency.",
        "Prepared consultation documents and organized materials for seamless provider-patient interactions.",
        "Collaborated with GPs and nurses to enhance office operations.",
        "Trained new staff on office procedures and on Socrates, ensuring smooth onboarding and integration.",
        "Digitized old patient files from the 1990s for system integration.",
        "Ensured GDPR compliance was maintained throughout the practice by following protocols.",
        "Transcribed the doctors dictation onto patient's files."
      ]
    },
    {
      "company": "Mervue Health Centre",
      "position": "Medical Secretary",
      "startDate": "2019-10",
      "endDate": "2021-10",
      "highlights": [
        "Performing clerical secretary duties such as answering the phone, scanning, greeting patients, dealing with patient queries and emails, taking payments at the front desk or on the phone, dealing with the cash flow, opening correspondence letters from fellow medical practitioners.",
        "Efficient and fully trained in using Socrates.",
        "Ensure that the practice is running smoothly for the patients, doctors and nurses.",
        "Liaised with clinical staff to collect paperwork and address their needs.",
        "The surgery has 100+ drug service patients that are part of the Methadone/Suboxone Drug Treatment Programme. Working and helping vulnerable patients is challenging but very rewarding work. Every day was different."
      ]
    },
    {
      "company": "Slemon's Daybreak Furbo",
      "position": "Shop & Deli Assistant",
      "startDate": "2018-06",
      "endDate": "2020-04",
      "highlights": [
        "I worked as a deli worker and a shop assistant in Daybreak.",
        "Prepared cold and hot food daily, prepped vegetables and salads for upcoming days, served customers, and maintained cleanliness of work area.",
        "Assisted with till operations, addressed customer queries, took phone orders, and ensured shop cleanliness met standards.",
        "Complied with health and safety regulations, conducted inventory, and recorded opened and unopened food items.",
        "Stocked and rotated inventory to maintain freshness and quality.",
        "Managed cash flow by reconciling cash register and preparing deposits at the end of shift."
      ]
    },
    {
      "company": "The White Gables",
      "position": "Waitress",
      "startDate": "2016-02",
      "endDate": "2018-09",
      "highlights": [
        "I worked as a waitress and bartender on a part time basis whilst in college and on a full time basis during the summer months.",
        "Provided friendly and efficient service to enhance guest experience and satisfaction.",
        "Ensured smooth dining room operations by regularly checking tables to refill drinks and promptly responding to guest requests.",
        "Maintained cleanliness of table linens, table settings, glassware, and dining area surfaces to create a welcoming environment.",
        "Maintained full knowledge of all menu items, contents and preparation methods.",
        "Organized and replenished silverware, linens, and condiments in dining area.",
        "Processed cash, credit card and voucher payments.",
        "Answered phones politely and promptly while accurately recording and confirming reservations."
      ]
    }
  ],
  "education": [
    {
      "institution": "Limerick Institute of Technology",
      "degree": "Bachelor of Science",
      "field": "Social Care",
      "startDate": "2016",
      "endDate": "2019",
      "score": "2:1",
      "highlights": [
        "Wrote a 10,000 word thesis named \"Exploring the Interaction Between Early Intervention and Children with Autism Spectrum Disorder\".",
        "Graduated with a 2:1 BA Honours Undergraduate Degree"
      ]
    }
  ],
  "skills": [
    "Medical terminology",
    "Fluent in Irish and English",
    "Confidentiality and GDPR compliance",
    "Team collaborator",
    "Empathetic",
    "Socrates efficient",
    "Attention to detail",
    "Multitasking",
    "Patient communication and customer service",
    "Innovative"
  ],
  "projects": [
    {
      "name": "Volunteering Staff in Christine Revell's Children's Home in Cape Town, South Africa",
      "description": "July 2019 - Sept 2019",
      "highlights": [
        "I spent 3 months in Cape Town, South Africa volunteering in a children’s home with 59 children under the age of 6 years old.",
        "I would feed and bathe the children, teach them basic learning skills and organise activities for them outside in the playground.",
        "I would bring 2-4 children on a trip somewhere in Cape Town every Wednesday, on my day off.",
        "It was an invaluable experience that taught me so much."
      ]
    },
    {
      "name": "Special Education Teacher's Assistant in St. Gabriel's School in Limerick",
      "description": "Sept 2017 - Dec 2017",
      "highlights": [
        "As part of my Social Care Work course, I did my second work",
        "placement with St. Gabriel's School. I was in a class with seven students",
        "that were between 13 – 18 years old. The students had physical and/or",
        "mental disabilities.",
        "Helped out with the younger children in other classrooms when",
        "necessary and fed them if the SNA was unable to.",
        "Provided two students with personalised educational, behavioural and",
        "emotional support when I did 2:1 work with them.",
        "Kept students safe in classroom and outside environments.",
        "Maintained focused, inclusive and supportive learning environments.",
        "Planned and prepared lessons with the class teacher, evaluating and",
        "adjusting to meet special needs requirements.",
        "Supervised and supported the students during group activities such as",
        "baking class or gym class."
      ]
    },
    {
      "name": "Basic Day Instructor in Snipe Resource Avenue, Ability West",
      "description": "Jan 2017 - Aug 2017",
      "highlights": [
        "As part of my Social Care Work course, I did my first unpaid work placement with Ability West as a basic instructor in Snipe Resource Centre to adults with an intellectual disability, aged between 18 – 65 years old.",
        "I continued with my role as a volunteer during the summer when my placement finished in May.",
        "I independently took programs to help the service users become more dependant in their everyday lives. These programs included geography, money skills, independence, yoga class, cooking class, health class.",
        "I would take service users on walks or to coffee shops when possible.",
        "Wrote up about incidents that happened in the centre."
      ]
    }
  ],
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      "Medical terminology",
      "Fluent in Irish and English",
      "Confidentiality and GDPR compliance",
      "Team collaborator",
      "Empathetic",
      "Socrates efficient",
      "Attention to detail",
      "Multitasking",
      "Patient communication and customer service",
      "Innovative"
    ],
    "yearsOfExperience": 11,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
  },
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