Sarah Breathnach

Medical Secretary

Detail-oriented Medical Secretary with seven years in the medical field. Skilled in multitasking and typing, combined with a Social Care Work degree and volunteer experience, enhance ability to provide empathetic patient support. Committed to high-quality patient care and a strong work ethic.

Galway
0+
Years experience
0
Projects
0
Skills
Work Experience
Medical Secretary
Whitehall Medical Centre
Oct 2021 — PresentCurrent
  • Coordinated patient scheduling and appointments for healthcare providers, enhancing workflow efficiency.
  • Scheduled patient appointments for concussion evaluations at the clinic.
  • Efficiently handled incoming calls, addressing patient inquiries swiftly.
  • Managed patient flow to minimize waiting times and improve office efficiency.
  • Prepared consultation documents and organized materials for seamless provider-patient interactions.
  • Collaborated with GPs and nurses to enhance office operations.
  • Trained new staff on office procedures and on Socrates, ensuring smooth onboarding and integration.
  • Digitized old patient files from the 1990s for system integration.
  • Ensured GDPR compliance was maintained throughout the practice by following protocols.
  • Transcribed the doctors dictation onto patient's files.
Medical Secretary
Mervue Health Centre
Oct 2019 — Oct 2021
  • Performing clerical secretary duties such as answering the phone, scanning, greeting patients, dealing with patient queries and emails, taking payments at the front desk or on the phone, dealing with the cash flow, opening correspondence letters from fellow medical practitioners.
  • Efficient and fully trained in using Socrates.
  • Ensure that the practice is running smoothly for the patients, doctors and nurses.
  • Liaised with clinical staff to collect paperwork and address their needs.
  • The surgery has 100+ drug service patients that are part of the Methadone/Suboxone Drug Treatment Programme. Working and helping vulnerable patients is challenging but very rewarding work. Every day was different.
Shop & Deli Assistant
Slemon's Daybreak Furbo
Jun 2018 — Apr 2020
  • I worked as a deli worker and a shop assistant in Daybreak.
  • Prepared cold and hot food daily, prepped vegetables and salads for upcoming days, served customers, and maintained cleanliness of work area.
  • Assisted with till operations, addressed customer queries, took phone orders, and ensured shop cleanliness met standards.
  • Complied with health and safety regulations, conducted inventory, and recorded opened and unopened food items.
  • Stocked and rotated inventory to maintain freshness and quality.
  • Managed cash flow by reconciling cash register and preparing deposits at the end of shift.
Waitress
The White Gables
Feb 2016 — Sep 2018
  • I worked as a waitress and bartender on a part time basis whilst in college and on a full time basis during the summer months.
  • Provided friendly and efficient service to enhance guest experience and satisfaction.
  • Ensured smooth dining room operations by regularly checking tables to refill drinks and promptly responding to guest requests.
  • Maintained cleanliness of table linens, table settings, glassware, and dining area surfaces to create a welcoming environment.
  • Maintained full knowledge of all menu items, contents and preparation methods.
  • Organized and replenished silverware, linens, and condiments in dining area.
  • Processed cash, credit card and voucher payments.
  • Answered phones politely and promptly while accurately recording and confirming reservations.
VOLUNTEER WORK
Volunteering Staff in Christine Revell's Children's Home in Cape Town, South Africa

July 2019 - Sept 2019

Special Education Teacher's Assistant in St. Gabriel's School in Limerick

Sept 2017 - Dec 2017

Basic Day Instructor in Snipe Resource Avenue, Ability West

Jan 2017 - Aug 2017

Skills
Medical terminologyFluent in Irish and EnglishConfidentiality and GDPR complianceTeam collaboratorEmpatheticSocrates efficientAttention to detailMultitaskingPatient communication and customer serviceInnovative
Education
Bachelor of Science, Social Care
Limerick Institute of Technology
2016 — 20192:1
  • Wrote a 10,000 word thesis named "Exploring the Interaction Between Early Intervention and Children with Autism Spectrum Disorder".
  • Graduated with a 2:1 BA Honours Undergraduate Degree
References available upon request.
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