{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "SAMJOSE JOHNSON",
    "label": "Operations and Maintenance Coordination specialist",
    "summary": "Operations and Maintenance Coordination professional with 13+ years of experience leading large-scale operations, process improvement, safety compliance, workforce coordination, and cross-functional team collaboration within high-volume operational environments. Proven expertise in operational planning, incident management, root cause analysis, KPI tracking, stakeholder communication, and maintenance coordination. Strong background in leading teams, managing operational priorities, improving workflows, and supporting production continuity in fast-paced environments. Experienced with SAP-related workflows, operational reporting, compliance processes, safety procedures, and continuous improvement initiatives.",
    "location": "Mississauga, Ontario, Canada"
  },
  "work": [
    {
      "company": "Superior Door & Gate Systems",
      "position": "Operations Support & Marketing Specialist",
      "location": "Mississauga, ON, Canada",
      "startDate": "2024-12",
      "current": true,
      "highlights": [
        "Coordinate operational activities and customer support functions for commercial security and access control projects",
        "Manage quotations, work coordination, scheduling, and communication between customers, vendors, and technicians",
        "Support maintenance coordination activities by prioritizing customer requirements and ensuring timely resolution of operational issues",
        "Improved operational turnaround times by optimizing pricing templates and workflow processes in QuickBooks",
        "Assisted with process documentation, reporting, and operational tracking to improve service delivery and customer satisfaction",
        "Coordinated multiple ongoing operational priorities while maintaining high standards of communication and organization",
        "Supported continuous improvement initiatives related to workflow efficiency, customer response time, and operational visibility"
      ]
    }
  ],
  "education": [
    {
      "institution": "University of Madras",
      "degree": "Master of Computer Applications (MCA)",
      "startDate": "2008",
      "endDate": "2011"
    }
  ],
  "skills": [
    "Operations Coordination & Production Support",
    "Maintenance Planning & Prioritization",
    "Safety Compliance & Risk Management",
    "Incident Management & Root Cause Analysis",
    "Cross-Functional Team Collaboration (CFT)",
    "Operational Performance Monitoring",
    "Process Improvement & Continuous Improvement",
    "Shutdown & Maintenance Coordination",
    "SAP Notifications & Work Order Review",
    "KPI Tracking & Operational Reporting",
    "Leadership Audits & Compliance Reviews",
    "Workforce Planning & Scheduling",
    "SOP Development & Process Documentation",
    "Stakeholder Communication & Team Leadership",
    "Training Coordination & Operational Support",
    "Microsoft Office Suite & Reporting Tools"
  ],
  "availability": {
    "status": "open",
    "sponsorship": false
  },
  "ats": {
    "keywords": [
      "Operations Support & Marketing Specialist",
      "Superior Door & Gate Systems",
      "Operations Coordination & Production Support",
      "Maintenance Planning & Prioritization",
      "Safety Compliance & Risk Management",
      "Incident Management & Root Cause Analysis",
      "Cross-Functional Team Collaboration (CFT)",
      "Operational Performance Monitoring",
      "Process Improvement & Continuous Improvement",
      "Shutdown & Maintenance Coordination",
      "SAP Notifications & Work Order Review",
      "KPI Tracking & Operational Reporting",
      "Leadership Audits & Compliance Reviews",
      "Workforce Planning & Scheduling",
      "SOP Development & Process Documentation",
      "Stakeholder Communication & Team Leadership",
      "Training Coordination & Operational Support",
      "Microsoft Office Suite & Reporting Tools",
      "Operations and Maintenance Coordination specialist"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Master's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "meta": {
    "version": "1.2.1",
    "canonical": "https://livelink.cv/samjose-johnson/cv.json",
    "lastModified": "2026-06-23T15:28:17.292Z",
    "generator": "FreeCV.org"
  }
}