Ryan Keith Thye Ming Xiang
Human Capital Support (Executive)
Hardworking team player motivated to achieve results and support organizational goals.
0+
Years experience
0
Languages
0
Skills
Work Experience
Human Capital Support (Executive)
SATS Services Sdn Bhd
Feb 2025 — PresentCurrentMelaka, Malaysia
- Managed a combined portfolio of HC Recruitment and partial HC Support responsibilities until September 2025, after which I assumed the full HC Support portfolio.
- Prepared and issued HR correspondence (e.g., resignation, termination, AWOL notices) upon request from HR Business Partners (HCBP) or Person-in-Charge (PIC), ensuring accuracy and compliance with company policies.
- Monitored and managed staff probation periods, contract renewals, and reemployment processes through SAP SuccessFactors, ensuring adherence to HR policies and timelines.
- Managed the reemployment process by preparing letters in line with Singapore Ministry of Manpower (MOM) guidelines and updating SAP SuccessFactors with revised employment details, ensuring full compliance and data accuracy.
- Coordinated contract renewals for non-Singapore employees, preparing official letters, verifying updated salary and allowance details with HCBP, and updating SAP SuccessFactors to maintain accurate HR records.
- Generated ad-hoc HR reports for HCBP review, providing accurate data to support workforce planning and decision-making.
- Managed internal job postings in SAP SuccessFactors based on HCBP requisitions; following interviews and selection, prepared official promotion or transfer letters and updated employee records with new role, salary, and employment details.
Human Capital Executive (Recruiter)
SATS Services Sdn Bhd
Jan 2024 — Sep 2025Melaka Malaysia
- Managing multiples Business Units which ranks from Executive, Senior Executive and Assistant Manager roles.
- Managed the creation and posting of job advertisements on LinkedIn, JobStreet, Indeed, and internal career portals (optional) to reach a diverse and qualified talent pool.
- Arranging interviews between HCBPs, hiring managers and candidates.
- Screen resumes and conduct initial phone interviews, shortlisting candidates based on skills, experience or expected salary.
- Conducted preliminary screenings and forwarded qualified candidates to HCBP for review before handing over to hiring manager for suitability.
- Roles being managed in HRIS systems such as Talentlink and SuccessFactors Recruitment module.
- Ad-hoc tasked given by HCBP or Hiring Manager such as cross-checking candidates given as referral if they are suitable any available role and update them on the current openings.
- Worked with recruiting agencies on hiring candidates for niche roles.
- Optimized job postings with targeted keywords and inclusive language, improving visibility and application rates.
- Worked with hiring managers to define role requirements and tailor job postings to attract the right talent.
- Maintained job postings calendar to track active vacancies and repost expiring ads.
Customer Care Officer
Sudong Sdn Bhd
Oct 2023 — Oct 2024Melaka, Malaysia
- Handle incoming calls from customers, follow up and resolve customers' enquiries and issues from Singapore.
- Retain customers by recommending products and services that best serve customers' needs
Delivery Operations Engineer
Huawei Technologies
Feb 2023 — Apr 2023Kuala Lumpur, Malaysia (Hybrid)
- Responsible for handling the company’s project delivery operation and monitoring as well as supporting works in the domain of the field work management, Integrated Planning, service fulfilment, equipment fulfilment etc.
- Liaise with subcons regarding deployment of teams and collect data of the deployments for the next day.
Skills
Microsoft Excel, Sharepoint, PowerApps, Word and PowerPointTalentlink, SAP SuccessFactors (Recruitment module), LinkedIn Recruiter, Indeed and SEEKSAP SuccessFactorsCommunication skillsOrganizational SkillsPower Automate
Education
Bachelor of Information Technology, Business Intelligence & Analytics
Multimedia University
Certifications
Languages
English
Native
Bahasa Malaysia
Fluent